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How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	568	October 8, 2026
Flowing water material in front of a frosted glass BUG Get Help	2	128	November 12, 2026
D5 Freezes every time Get Help	4	339	November 12, 2026
emissive material not working properly Get Help	1	39	November 12, 2026
D5 Lite for SketchUp installer downloads as AccessDenied XML instead of EXE Tech Support	1	37	November 12, 2026
Cannot install D5 lite 1.8 for Sketchup Get Help	4	179	November 12, 2026
SketchUp ‘Bug splat’ caused by D5 Lite Get Help	5	499	November 11, 2026
More credits for AI model generation Get Help	11	637	November 10, 2026
How to update D5? Get Help	1	519	November 9, 2026
그라이언트 유리 표현 개선 요청 Get Help	0	105	November 9, 2026
D5 for Mac Get Help	19	55247	November 9, 2026
Object disappear in d5 problem Get Help	0	189	November 6, 2026
Language pack installation problem (requires solution) Get Help	4	2980	November 6, 2026
Watermark Get Help	2	549	November 5, 2026
Shadows disappear at end of ease curve Get Help	0	200	November 5, 2026
Transparent material with normal map - AA issue Tech Support	0	199	November 5, 2026
Spatial Tour Exterior Support Get Help	0	230	November 5, 2026
Scatter is broken on large irregular areas Tech Support	8	825	November 5, 2026
Gaussian Splatting .PLY files import problem - nothing appears in the scene Get Help known-issue	6	863	November 4, 2026
Using OpenAI Codex to control D5 Render — is there a supported way? Get Help	6	958	November 4, 2026
Project scene that turns black in the viewport when project has exceeded a certain numbers models Tech Support	0	236	November 4, 2026
VRAM Limitation Tech Support	2	530	November 3, 2026
Bug? Duplicate Shortcut (Control+D) Causes camera movement Get Help	3	420	November 3, 2026
Cesium not working Get Help	0	303	November 2, 2026
Computer restarts after rendering simple scene rtx 3060 12gb Tech Support	0	314	November 2, 2026
Log in Issue Get Help	2	503	November 2, 2026
3DGS / Gaussian Splats - Shadows and lights not working Get Help	0	324	October 31, 2026
3D Gaussian splats look washed out in D5 Get Help	1	489	October 29, 2026
Out of memory trying to allocate a rendering resource Get Help	0	357	October 29, 2026
Need help opening my file... it says memory is not enough.. Get Help	1	1111	April 29, 2025