Get Help

How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	301	October 8, 2026
Spatial Tour forces color mode even though settings are set to clay mode Get Help	3	126	October 9, 2026
City generator Building Issue Get Help	6	329	October 9, 2026
Emissive material suddenly messed up Tech Support	3	266	October 8, 2026
Multimedia Video Texture Dropping Blank/Black/White Frames in Video Mode & Sequence Export Get Help	5	159	October 8, 2026
D5 Lite CLI connection set up Get Help	9	390	October 8, 2026
D5 too slow to use, need help! Get Help	5	139	October 8, 2026
Ai model generation credits Get Help	21	4198	October 7, 2026
Reflection issue Get Help	1	107	October 7, 2026
D5 for Mac Get Help	18	52476	October 7, 2026
Displacement and Normal —I/We can't get them to work How to	13	394	October 7, 2026
Trees flicker in video Get Help fixed	3	173	October 7, 2026
Instalación del Lanzador Get Help	1	131	October 6, 2026
D5 asset library Get Help	4	318	October 6, 2026
Archicad to D5 windows and doors? Tech Support	1	189	October 4, 2026
Can't install D5 Lite Get Help	5	324	October 4, 2026
D5 Workspace is big! Get Help	4	4136	October 4, 2026
Blotchy emissive glow Get Help	12	1459	January 29, 2026
Gaussian Splatting .PLY files import problem - nothing appears in the scene Get Help	5	550	October 2, 2026
I linked it with SketchUp, but it doesn’t show up in D5 How to	1	217	October 1, 2026
d5 live sync issue Get Help	1	255	September 30, 2026
Ai Post processing still glitchy? Get Help	3	330	September 30, 2026
Local material thumbnails display problem Get Help	3	327	September 29, 2026
D5 Curated Assets cant accessed even with PRO identity Tech Support	1	230	September 29, 2026
Issue with Streaming Mode Get Help known-issue	3	332	September 29, 2026
Strange sync issues in Sketchup Tech Support	1	266	September 29, 2026
SketchUp hangs on "Synchronizing" for 30+ mins then crashes SketchUp Get Help	7	575	September 29, 2026
rbz file for sketchUp 2026 Tech Support	1	347	September 29, 2026
How to Match Rhino Make2D and D5 Render Views for Axonometric Diagrams Get Help	1	357	September 29, 2026
Light switch on-off Get Help	11	2107	September 29, 2026