Get Help

How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	512	October 8, 2026
D5 Freezes every time Get Help	2	69	November 3, 2026
Using OpenAI Codex to control D5 Render — is there a supported way? Get Help	5	620	November 3, 2026
Bug? Duplicate Shortcut (Control+D) Causes camera movement Get Help	3	164	November 3, 2026
Cesium not working Get Help	0	75	November 2, 2026
Computer restarts after rendering simple scene rtx 3060 12gb Tech Support	0	70	November 2, 2026
Log in Issue Get Help	2	384	November 2, 2026
3DGS / Gaussian Splats - Shadows and lights not working Get Help	0	115	October 31, 2026
VRAM Limitation Tech Support	1	276	October 30, 2026
3D Gaussian splats look washed out in D5 Get Help	1	447	October 29, 2026
Out of memory trying to allocate a rendering resource Get Help	0	167	October 29, 2026
Need help opening my file... it says memory is not enough.. Get Help	1	1075	April 29, 2025
Out of video memory. Tech Support	8	2183	October 29, 2026
City Generator stuck at "Resource pack is downloading." Get Help	15	1552	October 28, 2026
Render texture issue Tech Support	0	207	October 28, 2026
Lighting in mirror reflections Tech Support	3	616	October 27, 2026
D5 lite starting issue Get Help	2	326	October 25, 2026
[C4D] Object can't get imported to D5 - stuck on 10% Tech Support	0	259	October 24, 2026
Bad sky brightness transition between 20:04 and 20:05 Tech Support	0	285	October 24, 2026
Image to 3D ai model generation issue Get Help	0	327	October 23, 2026
How to update D5? Get Help	0	403	October 21, 2026
Syncing issues Get Help	0	325	October 21, 2026
When will vertical gardens be added to the D5 Render library? Get Help	1	408	October 21, 2026
D5 3.1.1 crashes in CRefreshModelTask when refreshing a Rhino model (ACCESS_VIOLATION, same address with two different models) Get Help	0	400	October 20, 2026
D5 3.1.0 Rhino LiveSync 1.1.3 Rhino 8 group geometry will crash rhino Get Help	2	343	October 20, 2026
Funky Strip Light Get Help	10	2546	October 20, 2026
AI model Generation Folder Get Help	0	388	October 19, 2026
Support for Windows on ARM / Snapdragon Tech Support	2	1469	October 20, 2026
Dynamic Flag Scaling ver2.11 Tech Support	5	708	October 19, 2026
D5 Lite CLI connection set up Get Help	13	872	October 19, 2026