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How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	572	October 8, 2026
D5 Lite for SketchUp installer downloads as AccessDenied XML instead of EXE Tech Support	5	77	November 13, 2026
Cannot install D5 lite 1.8 for Sketchup Get Help	7	228	November 13, 2026
Textures are visible in Revit but appear blank in D5 after sync. Tech Support	0	25	November 13, 2026
Is Rhino 9 supported yet? Get Help	0	44	November 12, 2026
Flowing water material in front of a frosted glass BUG Get Help	2	156	November 12, 2026
D5 Freezes every time Get Help	4	368	November 12, 2026
emissive material not working properly Get Help	1	69	November 12, 2026
SketchUp ‘Bug splat’ caused by D5 Lite Get Help	5	512	November 11, 2026
More credits for AI model generation Get Help	11	643	November 10, 2026
How to update D5? Get Help	1	532	November 9, 2026
그라이언트 유리 표현 개선 요청 Get Help	0	127	November 9, 2026
D5 for Mac Get Help	19	55342	November 9, 2026
Object disappear in d5 problem Get Help	0	208	November 6, 2026
Language pack installation problem (requires solution) Get Help	4	2985	November 6, 2026
Watermark Get Help	2	554	November 5, 2026
Shadows disappear at end of ease curve Get Help	0	220	November 5, 2026
Transparent material with normal map - AA issue Tech Support	0	215	November 5, 2026
Spatial Tour Exterior Support Get Help	0	249	November 5, 2026
Scatter is broken on large irregular areas Tech Support	8	837	November 5, 2026
Gaussian Splatting .PLY files import problem - nothing appears in the scene Get Help known-issue	6	872	November 4, 2026
Using OpenAI Codex to control D5 Render — is there a supported way? Get Help	6	979	November 4, 2026
Project scene that turns black in the viewport when project has exceeded a certain numbers models Tech Support	0	254	November 4, 2026
VRAM Limitation Tech Support	2	533	November 3, 2026
Bug? Duplicate Shortcut (Control+D) Causes camera movement Get Help	3	428	November 3, 2026
Cesium not working Get Help	0	317	November 2, 2026
Computer restarts after rendering simple scene rtx 3060 12gb Tech Support	0	331	November 2, 2026
Log in Issue Get Help	2	507	November 2, 2026
3DGS / Gaussian Splats - Shadows and lights not working Get Help	0	342	October 31, 2026
3D Gaussian splats look washed out in D5 Get Help	1	491	October 29, 2026