Get Help

How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	502	October 8, 2026
3DGS / Gaussian Splats - Shadows and lights not working Get Help	0	47	October 31, 2026
VRAM Limitation Tech Support	1	194	October 30, 2026
Bug? Duplicate Shortcut (Control+D) Causes camera movement Get Help	0	82	October 29, 2026
3D Gaussian splats look washed out in D5 Get Help	1	437	October 29, 2026
Out of memory trying to allocate a rendering resource Get Help	0	105	October 29, 2026
Need help opening my file... it says memory is not enough.. Get Help	2	1057	October 29, 2026
Out of video memory. Tech Support	8	2158	October 29, 2026
City Generator stuck at "Resource pack is downloading." Get Help	15	1535	October 28, 2026
Render texture issue Tech Support	0	149	October 28, 2026
Lighting in mirror reflections Tech Support	3	591	October 27, 2026
D5 lite starting issue Get Help	2	282	October 25, 2026
[C4D] Object can't get imported to D5 - stuck on 10% Tech Support	0	217	October 24, 2026
Bad sky brightness transition between 20:04 and 20:05 Tech Support	0	239	October 24, 2026
Image to 3D ai model generation issue Get Help	0	278	October 23, 2026
Using OpenAI Codex to control D5 Render — is there a supported way? Get Help	2	506	October 23, 2026
How to update D5? Get Help	0	357	October 21, 2026
Syncing issues Get Help	0	284	October 21, 2026
When will vertical gardens be added to the D5 Render library? Get Help	1	372	October 21, 2026
D5 3.1.1 crashes in CRefreshModelTask when refreshing a Rhino model (ACCESS_VIOLATION, same address with two different models) Get Help	0	354	October 20, 2026
D5 3.1.0 Rhino LiveSync 1.1.3 Rhino 8 group geometry will crash rhino Get Help	2	337	October 20, 2026
Funky Strip Light Get Help	10	2529	October 20, 2026
AI model Generation Folder Get Help	0	356	October 19, 2026
Support for Windows on ARM / Snapdragon Tech Support	2	1456	October 20, 2026
Dynamic Flag Scaling ver2.11 Tech Support	5	698	October 19, 2026
D5 Lite CLI connection set up Get Help	13	843	October 19, 2026
render problem Get Help	1	354	October 19, 2026
[D5 Lite for Rhino] Lite window closes when launched on a file with geometry, works if launched on empty file first Tech Support	0	409	October 19, 2026
The monitor becomes covered with squares/artifacts Tech Support	9	868	October 18, 2026
Custom path on short distances Get Help	0	354	October 17, 2026