Get Help

How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	410	October 8, 2026
Custom path issue Get Help	0	21	October 17, 2026
Lighting in mirror reflections Tech Support	2	293	October 16, 2026
D5 Lite CLI connection set up Get Help	12	600	October 15, 2026
My account keeps logging out. Get Help	7	683	October 14, 2026
Blurry textures on batch-rendered animations Tech Support	0	171	October 14, 2026
[Bug Report] D5 Render 3.0 + Latest D5 Sync: SketchUp Scene Visibility Not Syncing, Missing Objects, and Launch Issues Get Help	0	227	October 14, 2026
D5 Lite for Rhino 1.2.0.0017 — D3D12 device removed on RTX 5090 Tech Support	2	573	October 14, 2026
Camera View Synchronization Issue Between Cinema 4D and D5 Render Get Help	0	148	October 13, 2026
Displacement and Normal —I/We can't get them to work How to	14	559	October 13, 2026
D5 Render Crashes My Entire PC on Startup (Unexpected Shutdown) Get Help	0	217	October 13, 2026
3D Gaussian splats look washed out in D5 Get Help	0	197	October 13, 2026
Issue with receiving verification codes Get Help	46	7520	October 12, 2026
The monitor becomes covered with squares/artifacts Tech Support	8	668	October 12, 2026
d5 livesync Get Help	0	220	October 12, 2026
Spatial Tour forces color mode even though settings are set to clay mode Get Help	3	329	October 9, 2026
City generator Building Issue Get Help	6	386	October 9, 2026
Emissive material suddenly messed up Tech Support	3	449	October 8, 2026
Multimedia Video Texture Dropping Blank/Black/White Frames in Video Mode & Sequence Export Get Help	5	392	October 8, 2026
D5 too slow to use, need help! Get Help	5	349	October 8, 2026
Ai model generation credits Get Help	21	4373	October 7, 2026
Reflection issue Get Help	1	286	October 7, 2026
D5 for Mac Get Help	18	53031	October 7, 2026
Trees flicker in video Get Help fixed	3	397	October 7, 2026
Instalación del Lanzador Get Help	1	290	October 6, 2026
D5 asset library Get Help	4	375	October 6, 2026
Archicad to D5 windows and doors? Tech Support	1	354	October 4, 2026
Can't install D5 Lite Get Help	5	473	October 4, 2026
D5 Workspace is big! Get Help	4	4170	October 4, 2026
Blotchy emissive glow Get Help	12	1517	January 29, 2026