Get Help

How to How to do anything with D5 Render Tech Support Installation error? Bugs to report? We have reliable technical support here

Topic	Replies	Views	Activity
D5 Lanucher fails opening Get Help	1	20	June 12, 2026
Cannot stay logged in, keeps logging out every 5 mins Get Help	0	11	June 12, 2026
Custom transparency How to	8	6290	June 12, 2026
Material from D5 library missing Get Help	1	16	June 12, 2026
Polygonal section cube for cesium How to	2	37	June 12, 2026
Need D5 Render 2.4.x for Quadro P2000 - newer versions not compatible Get Help	4	31	June 12, 2026
Closing the program when I work on it Get Help	6	63	June 12, 2026
revit problem Tech Support	1	25	June 12, 2026
D5 Lite Installation Issue Tech Support	3	36	June 12, 2026
The White Materials Issue in D5 Tech Support	8	135	June 12, 2026
Urgent: XR Tour Optimization Pipeline Broken – Request for .ply Import Functionality Tech Support	1	52	June 12, 2026
D5 keeps on logging me out Get Help	3	49	June 12, 2026
No puedo eliminar estos dispositivos vinculados Get Help	1	27	June 12, 2026
D5 Files crash after updating recently Tech Support	7	69	June 12, 2026
My File Crashes at 99% Get Help	15	157	June 12, 2026
Emessive material causing noise and blurry spots Get Help	11	503	June 11, 2026
[Hot issue] D5 files do not open after loading until 99% Tech Support D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	13	8454	June 11, 2026
Camera path while making video Get Help	1	36	June 11, 2026
D5 crashes randomly every time I use it Tech Support	10	90	June 11, 2026
D5 Render crashing at 99% loading or shortly after opening projects – Need help Tech Support	1	39	June 11, 2026
D5 Render Will Not Open Tech Support	4	46	June 11, 2026
spatial tour hotspot and 3D 2D problem Get Help	4	58	June 11, 2026
D5 3.0.1 stuck on initializing Get Help	15	1017	June 11, 2026
D5 Model Visibility Issue Get Help	8	80	June 11, 2026
D5 doest not get past initializing Get Help	3	87	June 11, 2026
[610.47] D5 Render shows driver incompatibility on Windows 11 25H2 (RTX 4060 \| Driver 32.0.16.1047) Tech Support known-issue	4	315	June 11, 2026
Mat ID - the same for different materials Tech Support known-issue	5	82	June 11, 2026
Problème d'affichage dans le viewport D5 Render – Le rendu final est correct Get Help fixed	2	42	June 10, 2026
Sun shadow still visible in GI and reflection channels using Cloud Shadows Tech Support	2	138	June 10, 2026
Exporting screenshot of "Precise" preview? Get Help	8	2729	June 10, 2026