Get Help

How to For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here. Tech Support For bugs, crashes & license issues — use Get Support button (bottom-right), not the forum. Community tips & discussion welcome here.

Topic	Replies	Views	Activity
📌 Before You Post — Read This First Get Help Need the D5 Support Team? Click Get Support (bottom-right) — not the forum. • Bugs, crashes, license & account issues, and other technical problems → Get Support • How-tos, tips & ideas — share and learn with the co…	2	352	October 8, 2026
Lighting in mirror reflections Tech Support	0	55	October 12, 2026
D5 Lite CLI connection set up Get Help	10	432	October 12, 2026
Issue with receiving verification codes Get Help	46	7324	October 12, 2026
The monitor becomes covered with squares/artifacts Tech Support	8	588	October 12, 2026
d5 livesync Get Help	0	56	October 12, 2026
Spatial Tour forces color mode even though settings are set to clay mode Get Help	3	191	October 9, 2026
City generator Building Issue Get Help	6	351	October 9, 2026
Emissive material suddenly messed up Tech Support	3	337	October 8, 2026
Multimedia Video Texture Dropping Blank/Black/White Frames in Video Mode & Sequence Export Get Help	5	233	October 8, 2026
D5 too slow to use, need help! Get Help	5	208	October 8, 2026
Ai model generation credits Get Help	21	4259	October 7, 2026
Reflection issue Get Help	1	170	October 7, 2026
D5 for Mac Get Help	18	52651	October 7, 2026
Displacement and Normal —I/We can't get them to work How to	13	483	October 7, 2026
Trees flicker in video Get Help fixed	3	244	October 7, 2026
Instalación del Lanzador Get Help	1	180	October 6, 2026
D5 asset library Get Help	4	335	October 6, 2026
Archicad to D5 windows and doors? Tech Support	1	235	October 4, 2026
Can't install D5 Lite Get Help	5	380	October 4, 2026
D5 Workspace is big! Get Help	4	4147	October 4, 2026
Blotchy emissive glow Get Help	12	1469	January 29, 2026
Gaussian Splatting .PLY files import problem - nothing appears in the scene Get Help	5	581	October 2, 2026
I linked it with SketchUp, but it doesn’t show up in D5 How to	1	259	October 1, 2026
d5 live sync issue Get Help	1	303	September 30, 2026
Ai Post processing still glitchy? Get Help	3	385	September 30, 2026
Local material thumbnails display problem Get Help	3	381	September 29, 2026
D5 Curated Assets cant accessed even with PRO identity Tech Support	1	243	September 29, 2026
Issue with Streaming Mode Get Help known-issue	3	340	September 29, 2026
Strange sync issues in Sketchup Tech Support	1	311	September 29, 2026