Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6630	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	6231	July 29, 2025
Roughness looks completely different on final render and accumulating	2	36	January 5, 2026
D5 Render freeze during batch loading 16K textures	1	52	December 31, 2025
launching error	1	58	December 29, 2025
What kind of error is this? Licht?	3	113	December 29, 2025
NVIDIA RTX 5050 failed to meet D5 minimum requirements	1	95	December 29, 2025
Noise Problem-Semi-transparent blinds/rollers known-issue	6	1339	August 30, 2024
Strange artifact using backdrop plane	3	199	December 27, 2025
Scatter loosing its path and library from file	4	114	December 25, 2025
Some of the furniture objects are pure white	4	105	December 24, 2025
Path tracing button and functions dissapear	1	69	December 23, 2025
Broken materials from Asset Browser	1	62	December 23, 2025
Most of the interior parallax have too bright soffit and curtains	2	121	December 22, 2025
all AI functions stopped working	3	150	December 22, 2025
Importing animation through .abc model error	14	4562	December 22, 2025
Render footage with more than 6 seconds duration stuck	8	306	December 19, 2025
D5 moving slow with very good GPU	1	120	December 18, 2025
D5 Crash If Camera is Moved	3	116	December 17, 2025
D5 LAUNCHER doesn’t open after many attempts.	1	97	December 16, 2025
Ai Enhancer File saving issue	11	115	December 16, 2025
Animation issue - Character moving across keyframe despite being set	4	140	December 16, 2025
Materials from library gets white	5	166	December 16, 2025
Cars reflection looks off	15	2242	December 15, 2025
Account login	1	77	December 15, 2025
D5 Render Crashing Immediately After Opening – Request for Quick Support	1	90	December 15, 2025
Weird green glitch on render image and video	5	129	December 15, 2025
AI enhance tools failed with the text "Image not found at the specified location"	6	559	December 15, 2025
The problem witj D5 render AI	2	117	December 13, 2025
D5 render crashed	2	92	December 12, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6630

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…