Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	9	3281	June 18, 2024
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	26	3600	October 24, 2024
"Your application for D5 for Edu was not approved"	0	18	March 22, 2025
When I export the video the light flashes or goes dark	2	43	March 21, 2025
too slow when Render animation 15 sec need to render 3h-4h	1	28	March 21, 2025
Bypass hardware check	0	23	March 21, 2025
Archicad 27 Addon Silent Install	4	48	March 21, 2025
Terrain drawing bug 2.10	2	62	March 21, 2025
2.10 video -> random light leaks and splotches	2	63	March 21, 2025
2.10 video editor -> movement issues	4	76	March 21, 2025
D5 project size is gigantic	0	45	March 20, 2025
D5 renders shows AMD RX 7900 GRE like Standard and present low performance in scenes	3	53	March 20, 2025
Troubles installing Russian language pack	4	59	March 20, 2025
2.10 massive frame rate drop	26	287	March 20, 2025
AI enhancer not working	13	519	March 20, 2025
Abyss mirror problem, when I add abyss mirror practical in the render queue, the mirror perspective will get wrong in the out come, please fix it	1	41	March 20, 2025
El modelo de archicad exporta sin escala	10	106	March 19, 2025
D5 shuts down immediately aftert starting the program	10	149	March 19, 2025
Graphi card purchase	2	59	March 19, 2025
Black Border From Material selection apear in render	9	104	March 19, 2025
Material issue with Path tracing	9	199	March 18, 2025
When i start D5 render and open my project, my laptop stops charging the battery. I tried it like 10 times and same. I even uninstalled my drivers. Is there any solution for this?	1	47	March 18, 2025
continuous program shutdown	8	141	March 17, 2025
FOV Keeps Messing Up	3	135	March 17, 2025
Problems presenting projects to older individuals or those who do not live in my city. Issues also with the Meta Quest 3 headset	4	117	March 14, 2025
Ortho view broken after update to 2.10.0.0562	10	230	March 13, 2025
Scatter Bug	1	50	March 13, 2025
Gpu: old scatter vs new scatter?	5	122	March 12, 2025
D5 Sync Vectorworks with update 2.10	8	149	March 12, 2025
D5 2.10 Transparent with opacity map + Triplanar	1	109	March 12, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

9

3281

June 18, 2024

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…