Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6667	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	6500	July 29, 2025
File will not open between 2.xx and 3.0	0	25	January 9, 2026
D5 3.00 - Animation Shot Transitions Issue	0	33	January 9, 2026
D5 \| 3.00 - LUTs problem	2	43	January 9, 2026
[SOLVED] Massive FPS Drop (1 FPS) & Crash after updating to D5 3.0 (Old Project Migration)	0	47	January 9, 2026
Could not reach server (timeout). [127.0.0.1:12121], live sync abort	7	58	January 9, 2026
Roughness looks completely different on final render and accumulating	8	134	January 9, 2026
D5 Render PRO V3 crashes dialog box opened	0	59	January 8, 2026
Changement de couleur d'un objet dans les reflets du miroir	1	39	January 7, 2026
D5 Render + Nanobana – How to Achieve Hyper-Realistic Renders	0	95	January 6, 2026
Windows 11?	2	1866	January 6, 2026
D5 Crash If Camera is Moved	5	152	January 6, 2026
D5 Render freeze during batch loading 16K textures	1	69	December 31, 2025
launching error	1	70	December 29, 2025
What kind of error is this? Licht?	3	129	December 29, 2025
NVIDIA RTX 5050 failed to meet D5 minimum requirements	1	135	December 29, 2025
Noise Problem-Semi-transparent blinds/rollers known-issue	6	1354	August 30, 2024
Strange artifact using backdrop plane	3	209	December 27, 2025
Scatter loosing its path and library from file	4	124	December 25, 2025
Some of the furniture objects are pure white	4	119	December 24, 2025
Path tracing button and functions dissapear	1	80	December 23, 2025
Broken materials from Asset Browser	1	70	December 23, 2025
Most of the interior parallax have too bright soffit and curtains	2	134	December 22, 2025
all AI functions stopped working	3	166	December 22, 2025
Importing animation through .abc model error	14	4589	December 22, 2025
Render footage with more than 6 seconds duration stuck	8	317	December 19, 2025
D5 moving slow with very good GPU	1	141	December 18, 2025
D5 LAUNCHER doesn’t open after many attempts.	1	111	December 16, 2025
Ai Enhancer File saving issue	11	130	December 16, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6667

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…