Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6647	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	6436	July 29, 2025
Could not reach server (timeout). [127.0.0.1:12121], live sync abort	0	12	January 7, 2026
Changement de couleur d'un objet dans les reflets du miroir	1	24	January 7, 2026
Roughness looks completely different on final render and accumulating	4	87	January 6, 2026
D5 Render + Nanobana – How to Achieve Hyper-Realistic Renders	0	71	January 6, 2026
Windows 11?	2	1849	January 6, 2026
D5 Crash If Camera is Moved	5	139	January 6, 2026
D5 Render freeze during batch loading 16K textures	1	65	December 31, 2025
launching error	1	65	December 29, 2025
What kind of error is this? Licht?	3	123	December 29, 2025
NVIDIA RTX 5050 failed to meet D5 minimum requirements	1	119	December 29, 2025
Noise Problem-Semi-transparent blinds/rollers known-issue	6	1347	August 30, 2024
Strange artifact using backdrop plane	3	203	December 27, 2025
Scatter loosing its path and library from file	4	120	December 25, 2025
Some of the furniture objects are pure white	4	116	December 24, 2025
Path tracing button and functions dissapear	1	76	December 23, 2025
Broken materials from Asset Browser	1	67	December 23, 2025
Most of the interior parallax have too bright soffit and curtains	2	129	December 22, 2025
all AI functions stopped working	3	156	December 22, 2025
Importing animation through .abc model error	14	4575	December 22, 2025
Render footage with more than 6 seconds duration stuck	8	313	December 19, 2025
D5 moving slow with very good GPU	1	129	December 18, 2025
D5 LAUNCHER doesn’t open after many attempts.	1	104	December 16, 2025
Ai Enhancer File saving issue	11	125	December 16, 2025
Animation issue - Character moving across keyframe despite being set	4	153	December 16, 2025
Materials from library gets white	5	172	December 16, 2025
Cars reflection looks off	15	2259	December 15, 2025
Account login	1	83	December 15, 2025
D5 Render Crashing Immediately After Opening – Request for Quick Support	1	104	December 15, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6647

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…