Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	9	1998	June 18, 2024
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	26	3219	October 24, 2024
I have problem with shadows	0	12	December 10, 2024
Can't log in inside the software	34	1869	December 10, 2024
My asset library doesn't load fixed	7	70	December 10, 2024
Import crash	2	28	December 8, 2024
Can not open file, forced closed at 81%	2	34	December 8, 2024
Problem with assets. No se descargan materiales o modelos	1	29	December 6, 2024
[Hot Issue]Version 2.8 consistently loses information about scattered materials pending	32	1587	December 6, 2024
D5 has been lagging and taking a long time to render and also the workspace has been lagging a lot making it difficult to navigate after the latest update 2.9.1.0509	5	85	December 6, 2024
Icons not showing in asset library	1	53	December 5, 2024
Problem with material asset	2	45	December 5, 2024
2.9 Video Memory issue, then D5 closes pending	21	641	December 5, 2024
Fallo al cargar archivo	5	82	December 5, 2024
Materials Get Distorted When Getting Rotated	3	86	December 5, 2024
D5 Render Closes itself without warning	6	3822	December 4, 2024
TDR issues, changing registry editor not working pending	10	226	December 4, 2024
Multitple issues with video rendering (solved)	0	78	December 2, 2024
Renders at Night show Daytime	9	91	December 2, 2024
Out of video memory trying to allocate a rendering resource	3	559	December 2, 2024
I really need pros to show me how to fix it. Tbut everything only shows on small screen.he top screen is black, the bottom screen is still viewable. It still renders normally , move camera normally, I can't add materials, move model	2	81	December 2, 2024
Can´t Log In & pro assets not loading	2	47	November 28, 2024
My render file keeps crashing as soon as loading complete, and I think it's because of scatter	2	71	November 27, 2024
Water particle missing fixed	4	105	November 27, 2024
Users who have AMD video cards	1	82	November 27, 2024
How to update to the latest rhino plugin	3	60	November 27, 2024
Fountains went missing fixed	4	97	November 27, 2024
Issues unbinding previous laptop	1	44	November 27, 2024
Aliasing/Fuzziness in my renders/plants	4	82	November 26, 2024
As you approach the picture, the objects come into each other pending	7	126	November 26, 2024

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

9

1998

June 18, 2024

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…