Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6939	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	6981	July 29, 2025
Issue D5 3.0 when 16k Rendering	2	12	February 3, 2026
Scatter - Advanced Brush issue	1	24	February 3, 2026
D5 Render Program Start Up failed	2	18	February 3, 2026
Water material issue	1	28	February 3, 2026
Won't receive any emails from D5 - can't reset password	1	15	February 3, 2026
Scatter Cluster issue	1	23	February 3, 2026
Не сохраняет файлы	3	47	February 3, 2026
Scatter - Brush Cull issues	0	20	February 2, 2026
Render Tour Tiling effect	5	66	February 2, 2026
AI Enchancer, AI Style Transfer,Inpainting and Effect doesn´t work	3	33	February 2, 2026
Payment don't work	5	1402	February 2, 2026
Water Leak Constant Flow Issue	2	76	February 1, 2026
CESIUM Version 3.0.0	11	371	January 31, 2026
Impossible to update version since 2.11	2	63	January 31, 2026
Black Background and Neon Flickering Artifacts	2	46	January 30, 2026
why does d5 launcher take this much space	1	40	January 30, 2026
Cant login to my D5 pro account in the app	7	110	January 30, 2026
D5 Crash During Animation	1	42	January 30, 2026
Issue with D5 opening the file explorer and crashing - Fixed	2	104	January 31, 2026
Model View is black screen and there are flashing/flickering lights.	5	71	January 30, 2026
D5 Launcher says I do not meet minimum RAM requirements for D5 Lite	1	49	January 29, 2026
D5 Keep Crashing	4	104	January 29, 2026
Gizmo problem	6	61	January 28, 2026
assets materials not saved, using no cloud.	1	40	January 28, 2026
Problems with loading Assets inside D5	3	58	January 28, 2026
Scene suddenly very dark and high contrast after restart – materials unchanged	2	61	January 28, 2026
If you render whilst viewport is in Smooth the output is different than when in Precise	21	1220	January 28, 2026
Render Preview doesn't work when Copy Material mode is enabled	1	45	January 28, 2026

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6939

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…