Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	9	1707	June 18, 2024
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	26	3150	October 24, 2024
Problem exporting group from SketchUp 2023	0	2	November 21, 2024
Stuttering and lagging viewport after 2.9 update pending	7	130	November 21, 2024
As you approach the picture, the objects come into each other	0	23	November 21, 2024
Version 2.8 consistently loses information about scattered materials pending	27	1363	November 21, 2024
D5 Render crashes after being open for a few minutes pending	6	132	November 21, 2024
D5 sketchup plugin	8	1341	November 21, 2024
Help support	1	30	November 21, 2024
Full dark black Screen When Launching D5 Render	1	30	November 20, 2024
Facing corruption issue after 2.9 upgrade	1	40	November 20, 2024
Cant Upgrade post 2.3 versión——shut down with a flash once starting the welcome page pending	54	237	November 20, 2024
Version 2.1 is very bad!	18	2815	November 20, 2024
How to use VR (virtual reality) beta in D5 Render	12	11280	November 20, 2024
Video animation Bug after update	7	756	November 20, 2024
TDR issues, changing registry editor not working pending	8	115	November 20, 2024
TDR Error! D5 Render crashes on new 2.9. Version pending	7	112	November 19, 2024
Project that won't open. It doesn't load past 5%	1	36	November 19, 2024
D5 Render does not save preferences fixed	2	46	November 19, 2024
5D files does not want to open from Revit	1	43	November 19, 2024
Ligt Issue	1	47	November 19, 2024
Hello, Iky here. I'd like to ask a question. I'm trying to use D5 Render on my laptop with the specifications: Intel Core i7 13th Gen HX, 32GB RAM, and NVIDIA GeForce GTX 3050 6GB, but I am encountering issues where the software frequently closes and cann	3	65	November 19, 2024
Make a robot’s head and arm rotate	3	54	November 18, 2024
Exporting to D5A with scatter and terrain URGENT pending	2	76	November 18, 2024
Out of memory	1	53	November 18, 2024
Workflow hampered by D5 limitations	5	168	November 16, 2024
Issue with memory on graphic card	1	46	November 16, 2024
D5 2.9 Crashes, Huge GPU usage spike and non able to reopen pending	2	109	November 15, 2024
D5 opening problem	2	65	November 15, 2024
2.9 Version, Scatter in small areas with RAM problem fixed	6	187	November 15, 2024

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

9

1707

June 18, 2024

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…