Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	9	3751	June 18, 2024
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	29	3871	May 5, 2025
SE CIERRA EL PROGRAMA SOLO	2	19	May 6, 2025
Amd 16 g or rtx 8 g	5	28	May 6, 2025
Importing animation through .abc model error	13	3166	May 6, 2025
[URGENT]Corrupt .drs file	4	987	May 6, 2025
Some imported textures have black dots.	5	80	May 5, 2025
Pathtracing not rendering in video	3	66	May 5, 2025
Overexposure when rendering an image	1	27	May 5, 2025
live sync abort	1	21	May 5, 2025
Fliker issue	7	1253	May 2, 2025
I'll need to rebound my device again!	2	43	May 2, 2025
Scatter CPU Heavy	1	55	May 1, 2025
Rtx 5090	8	88	April 30, 2025
Unable to connect to D5 through web or app	4	99	May 1, 2025
NVIDIA RTX 2000 Ada 8GB	1	49	April 30, 2025
Получить D5 для образования	1	37	April 30, 2025
Dissappearing assets when syncing multiple 3D models	1	39	April 30, 2025
Problem the align to terrain	3	152	April 30, 2025
[BUG REPORT] Screen goes black during certain actions – suspected software conflict (RTX 3060)	9	97	April 30, 2025
2.10 Unable to Use Scatter	21	433	April 29, 2025
D5 not connecting to Revit	7	106	April 29, 2025
D5 File not loading at 75%	3	53	April 29, 2025
Rhino and D5 important plugins are missing!	1	42	April 29, 2025
Download update 2.9 failed	3	412	April 28, 2025
Download Historical Versions of D5 Render all packages are corrupt and can't extract	1	61	April 28, 2025
when we add orthographic view looking up at 90 degree, can't save. it requires to rotate scene camera to go on scene required.	1	45	April 28, 2025
D5 Does not connect to the internet issue	6	2571	April 27, 2025
How to correctly set up the application of D5 TEAMS version files	6	66	April 25, 2025
Cars reflection looks off	12	1094	April 24, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

9

3751

June 18, 2024

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…