Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	4657	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	29	4524	May 5, 2025
Planting on path	3	31	July 23, 2025
Issue with AI assistant	3	21	July 23, 2025
Bug camera in parallele projection	0	9	July 23, 2025
AI agent	0	18	July 23, 2025
Not able to download file after AI post processing	2	141	July 23, 2025
Don't install 2.11, it's a mess	1	68	July 23, 2025
Stuck in Initializing. No movement and not loading fixed	3	31	July 23, 2025
Estimated time remaining not accurate since 2.11	1	41	July 23, 2025
Editing paths in the new version	1	21	July 23, 2025
d5 render revit plugin is asking for an update when im on the latest.	1	26	July 22, 2025
Need Downgrade to 2.10	1	37	July 22, 2025
2.11 and D5Launcher-windows-1.0.0.0165 not opening	1	44	July 22, 2025
Scatter 2.11 and Misc	1	41	July 22, 2025
when we add orthographic view looking up at 90 degree, can't save. it requires to rotate scene camera to go on scene required.	3	167	July 22, 2025
HDR Sky turning black	1	18	July 22, 2025
2.11 D5 launcher is not working	1	64	July 22, 2025
D5 Crashes When Opening One Specific File	7	119	July 22, 2025
5070Ti + ROUND CORNER not working	3	457	July 21, 2025
[URGENT]Corrupt .drs file	8	1410	July 21, 2025
HDRI in scene express	1	19	July 21, 2025
emissive material not working properly	5	44	July 21, 2025
2.11 D5 launcher is not closing fixed	3	83	July 21, 2025
Missing Asset "WaterDripping 12.d5a" After Upgrading to D5 Render 2.11.0 fixed	4	84	July 21, 2025
I can't run the program	1	50	July 20, 2025
Cannot login because it was detected as being logged in on another device	5	116	July 20, 2025
assets and textures disappear when I reopen the scene	1	22	July 20, 2025
Round Corner error	2	73	July 18, 2025
Post processing is stuck at waiting	8	128	July 18, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

4657

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…