Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	9	1667	June 18, 2024
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	26	3130	October 24, 2024
TDR Error! D5 Render crashes on new 2.9. Version pending	4	35	November 18, 2024
Cant Upgrade post 2.3 versión pending	38	157	November 18, 2024
Exporting to D5A with scatter and terrain URGENT pending	2	51	November 18, 2024
Out of memory	1	30	November 18, 2024
5D files does not want to open from Revit	0	19	November 17, 2024
Hello, Iky here. I'd like to ask a question. I'm trying to use D5 Render on my laptop with the specifications: Intel Core i7 13th Gen HX, 32GB RAM, and NVIDIA GeForce GTX 3050 6GB, but I am encountering issues where the software frequently closes and cann	2	47	November 17, 2024
Make a robot’s head and arm rotate	2	34	November 17, 2024
Workflow hampered by D5 limitations	5	150	November 16, 2024
Stuttering and lagging viewport after 2.9 update pending	5	91	November 16, 2024
Issue with memory on graphic card	1	37	November 16, 2024
TDR issues, changing registry editor not working pending	4	71	November 15, 2024
D5 2.9 Crashes, Huge GPU usage spike and non able to reopen pending	2	74	November 15, 2024
D5 opening problem	2	55	November 15, 2024
2.9 Version, Scatter in small areas with RAM problem fixed	6	175	November 15, 2024
Updated to 2.9 - aerial views has automatic haze/fog that can't cancel pending	4	114	November 14, 2024
Hotkeys auto remapping pending	7	78	November 14, 2024
How to Unbind a Education account	1	34	November 14, 2024
D5 lighting naming issue pending	5	147	November 13, 2024
Blurry Texture 2.9 update pending	4	165	November 13, 2024
Corrupt video render, constant crash! pending	18	191	November 13, 2024
Assets missing in existing project fixed	3	61	November 13, 2024
Various problems with version 2.9---AMD pending	10	420	November 12, 2024
2.9 shortcut bug	1	56	November 9, 2024
Version 2.8 consistently loses information about scattered materials pending	24	1305	November 8, 2024
Transparent Material Transmission Roughness	3	99	November 8, 2024
D5 deployment switch questions	15	1531	November 7, 2024
2.9 Video Memory issue, then D5 closes pending	13	348	November 7, 2024
Updated to 2.9 now nothing works, cant even open n new blank file pending	24	383	November 7, 2024

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

9

1667

June 18, 2024

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…