Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	9	3310	June 18, 2024
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	27	3616	March 23, 2025
d5 program startup failed	1	7	March 25, 2025
Problems presenting projects to older individuals or those who do not live in my city. Issues also with the Meta Quest 3 headset	6	125	March 25, 2025
Cars reflection looks off	6	627	March 25, 2025
Out of video memory.	5	38	March 25, 2025
No puedo iniciar sesion en mi cuenta	13	147	March 25, 2025
When I export the video the light flashes or goes dark	7	71	March 25, 2025
AI post-processing features it does the loading icon and after doesn't perform any of the tasks	1	28	March 25, 2025
D5 project size is gigantic	4	97	March 24, 2025
2.10 video -> random light leaks and splotches	3	90	March 24, 2025
Support for Windows on ARM / Snapdragon	1	28	March 23, 2025
"Your application for D5 for Edu was not approved"	1	44	March 23, 2025
Archicad 27 Addon Silent Install	5	57	March 23, 2025
Terrain drawing bug 2.10	3	78	March 23, 2025
too slow when Render animation 15 sec need to render 3h-4h	2	56	March 23, 2025
Bypass hardware check	1	45	March 23, 2025
2.10 video editor -> movement issues	4	86	March 21, 2025
D5 renders shows AMD RX 7900 GRE like Standard and present low performance in scenes	3	58	March 20, 2025
Troubles installing Russian language pack	4	71	March 20, 2025
2.10 massive frame rate drop	26	318	March 20, 2025
AI enhancer not working	13	542	March 20, 2025
Abyss mirror problem, when I add abyss mirror practical in the render queue, the mirror perspective will get wrong in the out come, please fix it	1	43	March 20, 2025
El modelo de archicad exporta sin escala	10	108	March 19, 2025
D5 shuts down immediately aftert starting the program	10	166	March 19, 2025
Graphi card purchase	2	65	March 19, 2025
Black Border From Material selection apear in render	9	105	March 19, 2025
Material issue with Path tracing	9	214	March 18, 2025
When i start D5 render and open my project, my laptop stops charging the battery. I tried it like 10 times and same. I even uninstalled my drivers. Is there any solution for this?	1	51	March 18, 2025
continuous program shutdown	8	147	March 17, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

9

3310

June 18, 2024

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…