Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	13	9042	June 11, 2026
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	32	8820	May 4, 2026
D5 Lite In Rhino Beta problems with materials.. moslty opacity	3	47	July 28, 2026
Height field tracing issue with section tool pending	2	109	July 28, 2026
Artifacts with local exposition activated	3	64	July 27, 2026
[3.1] Menu display glitches after update known-issue	39	856	July 27, 2026
Gizmo problem	7	542	July 27, 2026
Real Time Quality : Smooth Render	6	121	July 27, 2026
3.1 Update Laggs and Issues	1	89	July 27, 2026
D5 Render Keeps Freezing and Causing System Instability	1	113	July 26, 2026
Cesium in Video and Pano	1	66	July 26, 2026
Display and Navigation Glitches in 3.1.0	1	70	July 23, 2026
Model moves position after syncing if pivot has been previously synced in D5	7	110	July 22, 2026
Custom Path Issues - Camera Jump & Invisible Models	1	64	July 22, 2026
Multi-Editor File in 3.1	1	64	July 22, 2026
D5 Render Will Not Open	18	319	July 22, 2026
D5 Launcher open to a black screen	1	67	July 21, 2026
What kind of error is this? Licht?	5	553	July 21, 2026
Education License Expired After Update	1	64	July 21, 2026
My D5 no longer works after latest update of D5Lite	1	99	July 20, 2026
Free version d5 render installer 2.8.1	1	72	July 20, 2026
The rendering of the clouds in 3.1 is worse than in 3.0!	1	115	July 20, 2026
Make only the shadow brighter	1	75	July 20, 2026
When I click play presentation it’s just a black screen fixed	5	146	July 19, 2026
File Performance & AI Feature Glitch	3	216	July 17, 2026
D5 suddenly can't read my Grahpics card and Driver Version. I can't open it now.	1	70	July 17, 2026
D5 isometric camera does not work properly	2	86	July 16, 2026
Critical Issue: Large Project No Longer Opens After Updating to D5 3.1	1	240	July 15, 2026
D5 Render Crashing After Latest Update of D5	1	117	July 15, 2026
Clouds cast shadow completely doesn't work!	4	479	July 13, 2026

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

13

9042

June 11, 2026

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…