Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6984	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	7012	July 29, 2025
D5 3.0 Problem with Teams workflow – Scenes lost after saving from Central File	9	148	February 5, 2026
CESIUM Version 3.0.0	13	415	February 5, 2026
D5 Render freezes during rendering and sometimes crashes the whole system	1	23	February 5, 2026
D5 crashing when i click on the imoport button, the windows file explorer window freezes and the software crashes, i cant even render as the same problem happens again and again i need a fix ASAP as i have a dedline incoming	1	32	February 5, 2026
Issue with the AI Material Snap	8	518	February 5, 2026
Scatter - Advanced Brush issue	6	68	February 4, 2026
[Program Startup Failed] D5 wont start please help	19	516	February 4, 2026
D5 Render Program Start Up failed	4	57	February 4, 2026
Issue D5 3.0 when 16k Rendering	4	56	February 4, 2026
Не сохраняет файлы	5	77	February 4, 2026
Scatter issue - objects flying over curved surface	2	39	February 4, 2026
Render Tour Tiling effect	7	97	February 3, 2026
Scatter Cluster issue	2	49	February 3, 2026
Water material issue	1	53	February 3, 2026
Won't receive any emails from D5 - can't reset password	1	35	February 3, 2026
Scatter - Brush Cull issues	0	28	February 2, 2026
AI Enchancer, AI Style Transfer,Inpainting and Effect doesn´t work	3	47	February 2, 2026
Payment don't work	5	1419	February 2, 2026
Water Leak Constant Flow Issue	2	82	February 1, 2026
Impossible to update version since 2.11	2	84	January 31, 2026
Black Background and Neon Flickering Artifacts	2	58	January 30, 2026
why does d5 launcher take this much space	1	51	January 30, 2026
Cant login to my D5 pro account in the app	7	114	January 30, 2026
D5 Crash During Animation	1	56	January 30, 2026
Issue with D5 opening the file explorer and crashing - Fixed	2	157	January 31, 2026
Model View is black screen and there are flashing/flickering lights.	5	78	January 30, 2026
D5 Launcher says I do not meet minimum RAM requirements for D5 Lite	1	60	January 29, 2026
D5 Keep Crashing	4	120	January 29, 2026

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6984

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…