Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6834	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	6894	July 29, 2025
Cesium setup missing in D5 EDU (no option to add token in Workspace)	0	19	January 25, 2026
Transparent material is blinking on animation if it is lightened from inside and camera movement problem	0	18	January 24, 2026
Camera transitions issue after 3.0 update	0	27	January 24, 2026
AI agent (AI Scene Match) unusable for me	11	169	January 23, 2026
What kind of file management is this?	6	107	January 23, 2026
D5Lite not running - just freezes my system	7	117	January 23, 2026
Cloth material issue - Mesh Opacity effect is inverted	3	65	January 23, 2026
Interface madness ( input values )	0	43	January 22, 2026
Transparent material - Roughness above 0.5 doesn't work	0	34	January 22, 2026
Local coordinate doesn't work for scale tool	0	34	January 22, 2026
If you render whilst viewport is in Smooth the output is different than when in Precise	16	1074	January 22, 2026
D5 3.0 - can`t use Ai Material Snap or other Ai features	2	56	January 22, 2026
Most of the interior parallax have too bright soffit and curtains	3	169	January 22, 2026
Duplicating, copy material doesn't work with penetrating option ( alt key )	0	42	January 21, 2026
Navigation shortcuts are reseting while switching between D5 presets	0	43	January 21, 2026
Scatter cull area is buggy	3	56	January 21, 2026
[Program Startup Failed] D5 wont start please help	17	387	January 21, 2026
Invert option for textures in Displacement Material is missing	0	46	January 21, 2026
Loading previously created displacement material doesn't work	0	38	January 20, 2026
CESIUM Version 3.0.0	8	258	January 20, 2026
Material Picker mode - custom keyboard navigation doesn't work	3	82	January 20, 2026
“D5 Pro Only” text appeared in free assets I used	1	48	January 19, 2026
Certification problem	1	58	January 19, 2026
Problems rendering with Cesium at long focal lengths	2	81	January 19, 2026
Student Verification Check	1	43	January 19, 2026
please log in with your Edu account on the bound device.	3	61	January 19, 2026
Issue with Custom Path + Decals in D5 3.0	0	62	January 17, 2026
Dont working City feature	1	67	January 16, 2026

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6834

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…