Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	11	6701	July 1, 2025
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	30	6638	July 29, 2025
D5 Terrain reset after low TDR value error	5	84	January 14, 2026
D5 Render 3.0 Black screen	1	29	January 14, 2026
UV: stretch vs rotation	5	67	January 14, 2026
Could not reach server (timeout). [127.0.0.1:12121], live sync abort	12	95	January 13, 2026
Unwanted Camera Movement When Adding Scene Pauses in Animation	1	76	January 13, 2026
Massive FPS Drop (1 FPS) & Crash after updating to D5 3.0 (Old Project Migration)	5	165	January 12, 2026
D5 3.00 - Animation Shot Transitions Issue	3	123	January 12, 2026
Can't open file via launcher	1	41	January 12, 2026
File will not open between 2.xx and 3.0	1	85	January 12, 2026
D5 \| 3.00 - LUTs problem	2	110	January 9, 2026
Roughness looks completely different on final render and accumulating	8	148	January 9, 2026
D5 Render PRO V3 crashes dialog box opened	0	81	January 8, 2026
Changement de couleur d'un objet dans les reflets du miroir	1	43	January 7, 2026
D5 Render + Nanobana – How to Achieve Hyper-Realistic Renders	0	111	January 6, 2026
Windows 11?	2	1877	January 6, 2026
D5 Crash If Camera is Moved	5	168	January 6, 2026
D5 Render freeze during batch loading 16K textures	1	73	December 31, 2025
launching error	1	74	December 29, 2025
What kind of error is this? Licht?	3	133	December 29, 2025
NVIDIA RTX 5050 failed to meet D5 minimum requirements	1	164	December 29, 2025
Noise Problem-Semi-transparent blinds/rollers known-issue	6	1356	August 30, 2024
Strange artifact using backdrop plane	3	211	December 27, 2025
Scatter loosing its path and library from file	4	127	December 25, 2025
Some of the furniture objects are pure white	4	123	December 24, 2025
Path tracing button and functions dissapear	1	86	December 23, 2025
Broken materials from Asset Browser	1	75	December 23, 2025
Most of the interior parallax have too bright soffit and curtains	2	137	December 22, 2025
all AI functions stopped working	3	173	December 22, 2025

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

11

6701

July 1, 2025

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…