Tech Support

Topic	Replies	Views	Activity
[Hot issue] D5 files do not open after loading until 99% D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…	13	9050	June 11, 2026
How to report a bug Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…	32	8831	May 4, 2026
Height field tracing issue with section tool pending	3	126	July 29, 2026
[3.1] Menu display glitches after update known-issue	42	921	July 29, 2026
D5 Launcher open to a black screen	3	84	July 29, 2026
Mirror not Reflecting light source known-issue	16	2468	July 28, 2026
Display and Navigation Glitches in 3.1.0	2	87	July 28, 2026
Artifacts with local exposition activated	5	77	July 28, 2026
D5 Lite In Rhino Beta problems with materials.. moslty opacity	3	54	July 28, 2026
Gizmo problem	7	545	July 27, 2026
Real Time Quality : Smooth Render	6	128	July 27, 2026
3.1 Update Laggs and Issues	1	120	July 27, 2026
D5 Render Keeps Freezing and Causing System Instability	1	125	July 26, 2026
Cesium in Video and Pano	1	73	July 26, 2026
Model moves position after syncing if pivot has been previously synced in D5	7	117	July 22, 2026
Custom Path Issues - Camera Jump & Invisible Models	1	67	July 22, 2026
Multi-Editor File in 3.1	1	70	July 22, 2026
D5 Render Will Not Open	18	325	July 22, 2026
What kind of error is this? Licht?	5	556	July 21, 2026
Education License Expired After Update	1	66	July 21, 2026
My D5 no longer works after latest update of D5Lite	1	102	July 20, 2026
Free version d5 render installer 2.8.1	1	75	July 20, 2026
The rendering of the clouds in 3.1 is worse than in 3.0!	1	124	July 20, 2026
Make only the shadow brighter	1	76	July 20, 2026
When I click play presentation it’s just a black screen fixed	5	151	July 19, 2026
File Performance & AI Feature Glitch	3	222	July 17, 2026
D5 suddenly can't read my Grahpics card and Driver Version. I can't open it now.	1	72	July 17, 2026
D5 isometric camera does not work properly	2	89	July 16, 2026
Critical Issue: Large Project No Longer Opens After Updating to D5 3.1	1	255	July 15, 2026
D5 Render Crashing After Latest Update of D5	1	119	July 15, 2026

[Hot issue] D5 files do not open after loading until 99%

D5 Render Version: Latest Version 2.7 Graphics Card: Nvidia Gforce RTX 4070 TX Driver Version: 552.22 Issue Description: I cannot open the models I created using the latest version (2.7) of D5. The files load until 9…

13

9050

June 11, 2026

How to report a bug

Installation error? Bugs to report? We have reliable technical support here Please describe in detail with necessary pictures If you think you have discovered a bug in D5 RENDER, we would like to hear about it so we ca…