Volumetric light issue in d5 render

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1

I am currently encountering an issue with Volumetric light in D5 render. while the effect is displaying correctly within the D5 screen, it is not appearing in the final rendered image output.
i have checked the settings and adjusted various parameters but the problem persists. attached the image for your reference.

Could you please assist in resolving this issue?
thank you.

ISSUE WITH VOLUMETRIC LIGHT
ISSUE WITH VOLUMETRIC LIGHT4547×1372 627 KB

2

Hello, @nagicn29

I apologize for any inconvenience caused. Which version of D5 are you currently using? Is this issue only occurring with a specific file, or is it happening with all your files? Our team is actively working to resolve this known issue. In the meantime, I recommend using post-processing on your output to achieve that effect. You can also take a screenshot of the effect and adjust it using any post-processing tool or software. You may also check the updated user manual

Thank you for extending your patience and understanding to D5 Render.

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3

Hi we are using 2.8 version and its happening with all our files. Try to resolve this issue asap. thank you.

4

same problem

5

Hello @nagicn29 @NgTrung

Sorry for the inconvenience. It’s a known issue with the current version. We are working to fix it in subsequent releases. :pray:

image
image910×636 218 KB

Temporary alternatives:

  1. Temporarily rollback to the 2.7 version to output
  2. No use of Tyndall/Volume Light. Process the output with post-processing software
  3. Directly take a screenshot of the preview to see if it can achieve the desired effect.

Thanks for your understanding and patience.