TDR Error! D5 Render crashes on new 2.9. Version

Version 2.9.0.0505
AMD Radeon 7900 XFX 20gb
AMD Ryzen 9 7950X 16-Core Processor
32.0.12019.1028
When rendering 4k animation OR 8k panaramic, D5 Render crashes giving me a TDR error

I already updated everything and formatted. All my other software is working flawlessly BUT NOT D5 RENDER

I have also run it in administrator mode, opened D5 Render, Closing it, restarting PC. But not working. It is costing me valuable time and money at the moment. Clients are waiting and I cannot produce their renders for them. divan@vanrick.co.za
Screenshot 2024-11-18 002929



Hello @divan

Sorry for the issue.

Rendering high-resolution images usually takes more resources. Could you show us the dedicated GPU memory value while rendering that panoramic? Excessive video memory usage can also cause the TDR error report.

Hi there. I tested it now - gave me the TDR error on 8%. See screenshot for my Dedicated GPU ram during the rendering. Still not working. 20gb vram is more than enough. My previous card was a 12gb and worked fine before the 2.9 version came out…


Screenshot 2024-11-18 111329 111111

Hi,

It looks like the VRAM value is already very high(95%). Was the exact same project file used in previous versions? Adding assets and models would both raise the VRAM.

It is recommended to optimize the file and video memory usage. Here’re some methods for reference. Thanks.
How to view and optimize graphics card usage? | User Manual

Thanks for the reply - It happens with most of my projects. (created before 2.9) I will test it on laptop with smaller specs - that does run fine. This is a major issue.

This exact same project was working 100% with a 12gb card before 2.9.

I think i might have found the issue - When collecting the logs on the hardware - the system shows that it picks up my onboard motherboard GPU. Maybe it is trying to render but it is not using the main graphics card, instead it is using the onboard card? When rendering on my laptop it works fine because it has only one card? Might this be the issue? See screenshots attached.


Screenshot 2024-11-18 233934 AMD 2

Hi

Please can you show this page in your Device Manager, and please try disable the AMD Radeon™ Graphics card. Restart to check the result. Thank you.


I got it to start rendering - Crashes and freezes at 95%. D5 Render is picking up the correct card now…but freezes