D5 Render Version: D5_Render_installer-2.6.1.0423.exe
**Graphics Card:evga rtx 3070 ti
**Driver Version:nvidia 546.01
**Issue Description:my computer going black screen and need reset after open d5 file
Screenshots/Videos Description:
Steps to Reproduce (optional):
Crashes/Restarts/Fails to Load - Get Help / How to - D5 RENDER FORUM
Hello! Hope this post can help you.
Apart from that, you can also try turning off cpu overclocking and turning on performance mode.
If all of these could not help, please send your log to us. This post shows how to collect logs. D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
You can share a link here or send your log to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)
Hi, did you have this problem after updating to 2.7 or did you have it before?
Would you mind showing me your hardware configuration?
