D5 Render Version: 2.5
Graphics Card: 24gb 4090
Driver Version: NVIDIA STUDIO 536.67.
Issue Description:
Vegetation assets do not download. The icon spins as if attempting to download then fails a second later and the asset doesn’t load. This only occurs with vegetation assets and only in 2.5, worked fine in 2.4.
Screenshots/Videos Description:
Hi mate, It seems like the network issue from the video. Did you upgrade D5 2.4 to 2.5 directly, through the update window, or install D5 2.4 from our website and overwrite 2.4?
You can try switching a network or rebooting the router. Also, please turn off the antivirus or firewall and check the result.
If the problem still persists, please send the log files to us for troubleshooting
support@d5techs.com
How to collect log files:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
I sent the zziplog to the support email.