D5 Render Version: 2.11.1
Graphics Card: NVIDIA GeForce RTX 3070 Ti
**Driver Version: 32.0.15.8157 **
**Issue Description:Scatter Assets where gone, I`m use Scatter Presets Assets but now they unavailable. Before they became unavailable, I created a scatter and d5 displayed an error about the lack of video memory. **
Screenshots/Videos Description:
Steps to Reproduce (optional):
Hi @polyakh
This issue usually happens when there is a major internet instability on your end while D5 is being opened.
- Relogging in and then completely closing the application should solve it.
Additionally, about the Lack of Video Memory Issue, this stems from excessive VRAM Usage due to the file being too heavy.
- Please check your VRAM while the file is being opened
- We have made a guide about Out of Video Memory error prompt in this forum link: [Hot Issue] TDR Problems and Out of Memory Crash Related Issues - Get Help - D5 RENDER FORUM
Hi @polyakh
Please generate a log file and send it to me via Forum Messages Privately.
Additionally, please try the following:
- Connect to another network, perhaps Mobile Data, should suffice, just to check if the scatter assets appear.
- Try to temporarily use a VPN to check whether this issue persists.
- You may also try these steps: Fix Wi-Fi connection issues in Windows - Microsoft Support
