Rhino livesync + D5 : textures suddenly gone

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1

D5 Render Version: 2.8.0.0469
Graphics Card: rtx 4090m

I Was not using D5 during summer break, but now once back some of my materials from my rhino model are considered as one and the same material and are given the same blank texture… I can start all over again.

When I sync my newest rhino model with an older backup D5 file, I have the same problem.

Even when I start a completely new D5 project and sync with my newest rhino model, the same materials are being shown in D5 as one and the same blank material.

How can I solve this? I already tried renaming these materials to no effect

2

Hi @studiomaybebxl,

Apologies for running you into this issue. I am here to help you figure this out but first I need to know some important details.

  1. Have you layered all the models differently in Rhino in preparation for D5 sync?
  2. Did you apply the material on D5 or Rhino?
  3. Are all the materials applied on D5 gone or just only specific materials?
  4. What Rhino version you are using?
  5. What is your current livesync plugin?
  6. Was your file saved locally or through the cloud?

Thank you and I will be waiting for your response.

3

Hi Maslu, thanks for the feedback, to answer your questions:

  1. The layers of the old model and the new version are the same (I assign materials per object, not per layer)
  2. Materials are applied in Rhino and sometimes modified in D5 for extra effects
  3. Not all materials are gone, but just some specific indeed, I don’t understand why some are gone and some seem fine
  4. Rhino 7 (7.37.24107.15001)
  5. D5 render livesync plugin 1.0.0.0029
  6. all files and materials locally
4

Malsu, the problem has to do with the new release of livesync for rhino, because with the non-livesync version I do not get this problem, but it is very annoying that I have to downgrade my D5 version in order to at least use it reliably. Can you please address this for the next livesync release?!

5

Hi @studiomaybebxl,

Again, we’re very sorry for the inconvenience. I understand your frustration. If it is convenient for you, you can send us your file to support@d5techs.com put the complete (forum link) of this issue, and tag me mas for easy tracking for thorough investigation.

Thank you.