Pink Rays appearing in renders but not in previews

Get Help How to
1

Hello the glass appears to producing pink rays in the rendered image, when the preview doesnt have any sort of rays appearing inside the glass

1st let me show the preview image

image
image1255×830 259 KB

then see what happens if hit render

mezz_flr_right_01(1)
mezz_flr_right_01(1)1440×960 365 KB

image
image2390×1204 594 KB

please let me know what do you think of this issue in the clay renders

In general renders no such problems such as these

find the below image where nothing like the pink internal reflections happening

mezz_flr_right_01
mezz_flr_right_011260×840 401 KB

If anyone could help on these , please share ur views and thoughts

the glass material adjustments needed something i guess, direct me what to have to not have any sort of pink reflections in the clay renders

2

Hi @cvasanth73

Is it possible for you to send us your file so we can also test it on our end? Please send it to support@d5techs.com and have it titled Clov-Forum Pink Rays appearing in render but not in previews.

0
0694×549 137 KB

Please let me know if you have sent it.

3

Hello CLOV, I have sent the entire D5 File Folder to [support@d5techs.com] and have it titled Clov-Forum Pink Rays appearing in render but not in previews. as a subject

thank you for your help on this!!

4

Hi @cvasanth73

This is how it looks like on my end.

I may need to confirm if this is under expectation or a bug/limitation. I’ll get back to you as soon as possible.