My d5 started to show a problem. All the projects that I have done and saved in d5, When I try to open it again, the d5 loading screen appears, it reaches 90% and then the loading screen disappears and nothing happens. The program just closes, without any error message or anything like that. What can I do to resolve this? My work is very affected by this problem!
P.s: If I open a new file, d5 render works normally
D5 Render Version: - Version 2.4.3.1078
Graphics Card: - RTX 3080Ti
Driver Version: - 536.40
Issue Description:
Screenshots/Videos Description:
Steps to Reproduce (optional):
Hi mate, Do you save your scene locally or on a network location? can you send one project and log files to us for troubleshooting? support@d5techs.com
How to collect log flies:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
Please also refer to this blog for some solutions.
Crashes/Restarts/Fails to Load - Get Help / AnswerHub - D5 RENDER FORUM
I already solved it, two days ago I had changed a configuration on the pc referring to virtual memory, deactivating it, and apparently the d5 render doesn’t work if I don’t have a good amount of virtual memory available, I made 30 gigs available and the program started working normally again. I think it’s even good to leave this report here for future users with the same problem.
Thank you very much for sharing the solution with us. Cheers!
