Hello, I just updated D5 to the 2.5 version and now when I try to open the files I was working on, they don’t open, it starts loading but it gets stuck at 54% as you can see in the image, yesterday I was working without problems, seems like the update isn’t compatible or something is missing
Hi mate, sorry for that, does the problem happen to all files or this specific one? Please send a log file to support@d5techs.com for further troubleshooting, and also we will try to help you recover the file.
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
Besides, you can install 2.4 from this link, do not install it in the same place as 2.5.
D5 Render 2.4 Download link - Get Help / Tech Support - D5 RENDER FORUM