Hello,
I have problem with my HP Reverb G2. Open Steam Vr, open D5 render, click on VR icon and after a few seconds an image with two eyes appeared and its freeze, I can’t move or anything. Also, nothing happened in my headset, there is no screen from D5 at all.
Please help me.
Regards,
Milan
Hello, what GPU and how many monitors do you use? And also, make sure the FPS and resolution is not very high. I guess the VRAM is out of usage.
GPU rtx 3080ti.
Where can I see and where I can change FPS?
When you say resolution, do you mean resolution of headset or in D5?
VRAM on my GPU is 12gb.
Hello, I meant the resolution of your headset. Normally the VR device often has settings to adjust the resolution, FPS (performance), etc
HI,
I have an issue to connect my meta Quest 3 with D5 render VR, and it’s not recognizing my headset, meanwhile it connected to my Oculus pc app.
I will be glad to guide me in this problem.
Regards
Hey,
I have similar problem as Parmida here. Meta quest 3 with quest succesfully connected, but when it comes to d5 its not recognizing the headset. Headset was connected with ari link (/wo cables), gpu is quadro RTX 4000, on newest windows 11 version. PC is connected to router also wirelessly
I just bought meta quest 3 to try it with D5. I think i can return the device now since the VR can not recognize the VR headset.
Hello. Did your device successfully connect to your computer? If the device has been successfully connected to your computer but the D5 did not recognise the device, you can try restarting D5.
Hello, which version of D5 are you currently using? If it’s convenient, you can try to see if you can connect quest3 with D52.6.
i am able to use it now. I think after i update the version it works fine
I was able to get it working on Meta Quest 3 in june. But now it dose’nt work again. I have everything updated and run in correct order, but it D5 just shows no HMD found. Any changes between versions that could’ve interrupted it? Please help.
Hi there, I apologize for the inconvenience this issue has caused. Do you remember which version it was working? In June, it was either 2.7.1 or 2.8, and I suggest installing the 2.7.1 or 2.8 Version just to see if your VR Device works normally in that version. You can download the historical version in this link: Download Historical Versions of D5 Render
Please update us if there are any differences. Thank you.
Test Environment:
Hardware: Win11 PC with NVIDIA RTX 3090 Ti,
VR Device: Oculus Quest 3 headset, VIVE Pro 2
Software Version: D5 Render v2.9.1.0509
Test Progress:
Both VR headsets are not being detected by D5 no matter what.
Any suggestions?
Hi there,
To clarify, did you start D5 First before connecting the VR Device? You may want to try to connect the VR Device first, then proceed to open D5 Render, then click on the VR Icon. You can follow a more detailed instruction through this link: How to use VR (beta) Widget? | User Manual
Thank you.
In my initial description, before anything, I have already confirmed that the VR headset is successfully connected to my workstation and functioning properly in Enscape. However, D5 is still unable to detect the headset.
Hi there,
I have a problem too. I have Pimax Crystal. In Pimax Tool I disabled OpenXR and I started SteamVR (showing HMD connected) and I press the button “VR” in D5 and D5 render crashes (closed). Always the same.
log file: Unique Download Link | WeTransfer
Hi there,
I apologize for the inconvenience this issue has caused.
May I know which D5 Render Version you are currently using?
Does the crash happen even on an empty scene?
Can you send us a screenshot of your system information?
Hi @stanislawsokolowski ,
Thank you for providing us a detailed information about the problem that you were experiencing and for the log files that you have sent. I have reported this issue to my team and will update you on any progress. Thank you.
