D5 wont start with a fresh wins 11 fresh install

which log file shall i send for you to see why d5 wont start on this one particular machine
d5 finished install as adminstrator, d5 banner show up, then goes away
AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz 64.0 GB
Windows 11 Pro N 22h2 4/6/2023 22621.1485
D5_Render_installer-2.4.2.1061

Hi mate, since your system is fresh, please make sure a updated video driver is installed.
Recommended video driver 528.02 for Nvidia GPU and D5 2.4 - Get Help - D5 RENDER FORUM

If the problem persists, can you tell me whether there is error message when you open D5 Render, or it just has no responses after opening?
Also, you can check this topic to send us logs and we will follow up on D5 Help Center if you send files there.
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM

i sent the zip to support
appreciate your guidance