13th Gen Intel(R) Core™ i7-13700H 2.40 GHz 16 g ram
windows 11 pro
**D5 Render Version:**2.7.1
Graphics Card: geforce rtx 4060 laptop
Driver Version: 555.99
Issue Description: d5 not showing any menu at start page, do not even able to select or open new files etc.
the only way to view a d5 render file is opening previous file trough windows explorer.
Screenshots/Videos Description:
Steps to Reproduce (optional):
Hi! Really sorry for this issue.
What is the identity of your current account? Community version, pro version, education version or team version? Have you checked the stability of your network? I suggest you can send your log file to us. This post shows how to collect logs. D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
You can share a link here or send your log to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)
hi , check if you have turn on some firewall
