I am having a problem launching D5 render after updating my Nvidia graphics drivers to the latest studio version. The program was working fine before.
D5 isnt launching anymore and shows a message saying: The program cannot be launched because of DLL errors in the system". I went back to my previous Drivers (the ones in which D5 render was working), but now it isnt working either on those previous drivers.
I tried unnistalling and installing D5 render again multiple times, but it isnt working either.
I tried the Dxr rapair tool and ran it, but it didnt fix the problem.
Also tried to copy your D3D12.dll fix to my system32 folder, but it isnt allowing me to paste it and replace the old D3D12.dll one (says there is another folder where the file is open).
Could you please help me to solve this issue? I am a pro user and really like D5 render.
I see, this is the place where sometimes I changed the TDR value for D5 and Lumion. However, which files should I delete inside the registry before trying to re-install D5 again?
Wait a minute, while waiting for your reply, I noticed that you have windows 11.
I did a search on the D5 site, and there are cases where D5 is a bit unstable, maybe it’s better not to touch that field.
Reading this research, I realized that system 11 has small problems that can always be solved.
I would make an attempt to istal it from C to F, what do I mean.
If you have several disks on your brand new PC, that is, it is compartmentalized in C - D - F, where one is 500G, there is 1000G, etc. I would install it where it is more capacious, I would make a new PROGRAMS folder and install it. I’ll show you how I did it
I am using the latest official version of the software, the one listed on their official website. That is version 2.4.3.1708
I dont think the beta version with Dlss 3.0 is going to be useful for my pc, since that new version of dlss is only supported by rtx 40 series cards, and I have a 3090. I will try to download anyway to see if it works.
Would like to try out the help tool, but I cant even launch any scene, since they dont even load, not even a new one
It’s not just for the RTX 40 series version, but it starts from 20 then 30 is 40 because you certainly have DLSS3, i.e. the updated one.
However, if you understand that I am a colleague, I am not on the staff of D5.
Hope you fix the problem as soon as possible, this discussion helped you.
But when you install D5 do you have the antivirus turned on both in window 11 and the one installed on the PC?
This is the latest idea that came, because I read it somewhere in the D5 forum
Hi, sorry here in Italy it’s 2 in the morning, Yesterday in the last message I sent you I remembered the antivirus, which usually didn’t install the DLL file of the D5 program but blocked it, it saw it as a virus , see if it is quarantined in Defender, if there is, then click on it and give it the command not to block it. Once this is done, you must install D5 as an administrator, if it goes well, see if it goes well.
For the rest I don’t know what else to tell you, if things go wrong, I’m sure not, then you have to get the D5 staff to help you.
If everything you did didn’t work contact Oliver.J or Bruce.W they are great people they are good they are D5 staff
Now I say goodbye and close the laptop because I have to get some sleep. I’ll reopen it in a couple of hours, and I hope you fixed it
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