Good day,
Every time I open D5 Render, it becomes slow, and when I try to import an SKP file, it freezes and does not respond anymore. The laptop’s data is as follows:
Buen dia, cada vez que abro D5 render se pone lento y al importar un archivo SKP se congela y no vuelve a responder, los datos de la laptop son los siguientes:
Hi mate, Rtx3060 should not be slow, Does it happen also in the empty scene? Also, What’s the version of your system? if it is too old, you can update it since we found the old system with a new GPU driver may cause that problem recently. Or roll back the driver version to 528.02 and check the result.
Please also refer to this blog and try the steps inside.
Crashes/Restarts/Fails to Load - Get Help / AnswerHub - D5 RENDER FORUM
If the problem still persists, please send the logs and scenes to us for troubleshooting.
support@d5techs.com
How to collect logs:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
Hi, Yes its happen even with the empty scene, i have this version:
I am going to try to roll back the GPU driver, IT WORK!
Thank you for the update!
