D5 Render 3.0 Black screen

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1

**D5 Render Version:3.0.0
**Graphics Card:RTX 3090
**Driver Version:Studio-581.57
**Issue Description:Black screen after update
Screenshots/Videos Description:
Steps to Reproduce (optional):

I am unable to work after update 3.0.0, i’ve been working on this large file, updated to 3.0 and the file now opens all in black

image
image3813×2081 391 KB

2

Hi @design10

Sorry for the inconvenience this has caused. To help us investigate the issue, could you please provide the following:

  1. A screenshot of your D5 System Info page
  2. Screenshots of your hardware details from Task Manager (please include the Performance tab showing CPU, Memory, GPU, and Dedicated GPU Memory)

Additionally, could you please open a new blank project or a demo scene in D5 Render 3.0 and let us know whether it opens and displays normally? Thank you for your patience.