D5 Crash

Hello Sir/ mam,

my D5 always crash after update to 2.11, i cant open my D5 because always crash in opening loading, after progress loading 100% the application foce close, any solution ?
thankyou

sorry my english is bad

Hi @osnecpodomoro95

Sorry for the inconvenience. Is this the first time this happened? It may be related to your AMD processor. To help us investigate further, could you please provide your D5 system information, as well as details about your VRAM and memory speed from the Task Manager?

For your reference, please see the example image below showing where to find this information. Thanks :blush:





it happened after the update

is there any solution to fix it?, please help me

Hi @osnecpodomoro95

I’m sorry about the issue. Could you please try rolling back to the previous version to see if that helps? You can find older releases here: Download Historical Versions of D5 Render

Let me know how it goes. Thank you :face_holding_back_tears:

okayyy, i will try, thank youu

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i downgrade to 2.10 version , still error, what should i do?