D5 Render Version:
Graphics Card: rtx 4090
Driver Version:
Issue Description:
Screenshots/Videos Description:
Steps to Reproduce (optional):
Sorry for the inconvenience. This error is usually caused by port conflicts. Please restart the device and connect with D5 again. Let me know if it works. Thanks
I tried many times… Problem is when I want to save my project. Save, or Save as make crush every time… Also I reinstal D5 yesterday, and here is the same problem…
Sorry for the inconvenience caused. Crashes when saving can occur if the project is corrupted, saved to a network/cloud location, or if a firewall/antivirus blocks local ports.
To help troubleshoot, could you confirm:
- Does this happen with all projects or just one in specific?
- Where are you saving the project — local drive or cloud/network?
- Have you tried saving with a new name or in a different folder?
- Does the timeout occur before or after the Save dialog?
- Are any Live Sync or external workflows active? What are they and which versions are you using?
Meanwhile, you can try restarting your computer and temporarily disabling firewall/antivirus. I look forward to your response. Thanks in advance.
- With all procjects.
- Local Drive
- I can’t save. When I click Save or Save As-it crush imidiatly