Closing after opening a fil

dcl · November 4, 2025, 11:11pm

D5 Render Version: 2.11.1
Graphics Card: AMD Radeon RX 7600 XT
Driver Version: 25.10.2
Issue Description: D5 Launcher opens without problem, but when opening a file, it starts loading the file, then crashes without an error message. A new file does open
Screenshots/Videos Description:
Steps to Reproduce (optional):

Clov · November 4, 2025, 11:14pm

Hi @dcl

Please follow the information and instruction that is being posted in this link:

Link: [Hot Issue] After updating to the AMD driver (25.10.1), D5 crashes or becomes unusable - Get Help - D5 RENDER FORUM

Turn off D5 Render, then remove the files from the two directories below. You can click to skip the ones that can’t be deleted.

\AppData\Local\AMD\DxcCache*

\AppData\Local\AMD\DxCache*

Roll back the driver version
Download link: whql-amd-software-adrenalin-edition-25.3.1-win10-win11-march-rdna.exe

Note:
Please ensure “AMD Driver Automatic Update” remains disabled.

We are currently in contact with AMD’s official support to resolve this issue. We sincerely apologize for any inconvenience caused.

Let me know the results. Thank you.