Likewise, you might want to try to disable antivirus or firewall temporarily and see if there are any differences.
Other than that, you might want to check your device’s local time and server time if they are in sync. Otherwise, please try syncing them and see if it solves the problem.
Hi there, sorry I wasn’t able to get what you said, do you mean that the proposed solution worked?
May I also know your internet provider and the location where you are located? Also, have you tried turning on or using VPN and see if you can access it? You might want to refer to this link for further instruction, I suggest testing out these solutions. Please let me know if it works. Thank you so much
As for the ports our team sent you via Email, I may need to reconfirm it again and ensure that it is the latest version. I will be updating you regarding this matter as soon as possible. Thank you for understanding.
We are not using a VPN.
but We have a separate address for the script in proxy setting menu
We can’t use auto-detect, it clogs up our internet at work.
(Only the set script address is available)
And our ip settings set to manual, When we change the
ip setting to automatic (DHPC), our company loses internet.
My company’s security policy prevents me from turning off the proxy, and I cannot use
Hi, thank you for your update. I am so sorry for the inconvenience this issue has caused. Was there an IP Address sent by D5 to your email? If there was none, you might want to check your inbox here in the forum. If the issues persist, I will forward this issue to my team to assess your situation further. Thank you for being so understanding.
