D5 Render Version: 2.10
Graphics Card: RTX 4090 msi
Driver Version: NVDIA Studio Driver 576.80
Issue Description: Suddenly close/crash at 64% loading on this one specific project
Screenshots/Videos Description:
Steps to Reproduce (optional): Just try open the file, then crash
I apologize for the inconvenience. Can you please share to me the following information:
- System Information
- VRAM/ GPU Info - Please open your file while accessing this portion of the task manager.
- Memory Speed
The D5 file was opened while accessing the VRAM portion of the Task Manager, right? If so, the file may be corrupted or experiencing some issue. Based on the images you have sent, the values are normal.
Some few questions:
- Were there some steps that you have made that prompted this error for this specific file? Perhaps renaming the .bak file to .drs?
- Are you able to access the Version File History? Please try accessing it and opening the backup
No, i dont change the name or anything. Just open the file normally.
And also no for second question, because when i try open with view history version it still sudden close at 64% loading screen. And I also create copy for the project folder on another location and try to open it. It still same result.
This is the first time I have seen this bug/error on D5.
Can you send us your D5 Render File link? You may send it to me directly here in the forum via Direct Message.
okay, please wait