Cannot save custom preset

D5 Render Version:2.5
Graphics Card:3080
**Issue Description: custom brush cannot be save to local preset

Hi mate, How much size have you used for D5 Studio? Can you also show me the contents of this brush? are other presets like environment and path ok?

Does it still happen after restating or for a long time? Have you tried switching a network or rebooting the router? Also, please turn off the antivirus or firewall and then check the result.

Hi Bruce
I’m just start out with D5 studio, so no content had been saved. Attach below is the content of the brush. I also tried to save custom environment and path, but both doesn’t work. I had restart the computer but it doesn’t solve it.

image_2023-08-10_140844986

Hi mate, can you send the log files to us for troubleshooting?
support@d5techs.com

How to collect log files:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM