BSOD every time I open a project in D5 Render

[arq.aguilar.o]

D5 Render Version: 3.0.1
RTX 3080
Driver Version: 595.79

Every time I open a project in D5, I automatically get a Blue Screen of Death (BSOD). I have already tried cleaning up temporary files, resetting the Nvidia Control Panel settings, and performing a clean driver installation using DDU, but nothing works

[Clov]

Hi @arq.aguilar.o

Can you please confirm if this issue occurs to a:

• Specific file
• Or it is also evident to all of your other D5 Files (even empty ones)
• Were there any error codes that appeared every time a BSOD happens? * Any error code (e.g., IRQL_NOT_LESS_OR_EQUAL) from Windows

We may also need you to send the following images/information:

• System Info

  

• VRAM/GPU Info - Please open your D5 Render File while accessing this portion of the Task Manager

  

• Memory Speed

  

Possible workaround and solution:

• Update your BIOS to its latest version

[arq.aguilar.o]

Hi @Clov! No, it’s not just one file, it happens with every file I open. At first, I’d get a BSOD only once in a while while working on a project, but now, as soon as I open a file, the blue screen pops up within 5 seconds

Before using DDU, Windows was giving me this error

After applying DDU, disabling windowed game optimizations, and capping the FPS at 60, I’m getting this one

[Clov]

Hi @arq.aguilar.o

Based on your setup (RTX 3080, 32GB RAM, Ryzen 7 5700G) and the CRITICAL_PROCESS_DIED error occurring immediately upon opening D5 (even with an empty file), this suggests a system-level issue, most likely related to GPU drivers or a hardware conflict.

Please try the following:

1. Clean reinstall GPU drivers (most important)

• Use DDU (Display Driver Uninstaller) to completely remove your current NVIDIA drivers (preferably in Safe Mode) - Since you have done this you may reinstall a stable version of your drivers.
• Reinstall a stable driver version (not necessarily the latest try 1–2 versions older, or 566 version)

---

2. Disable integrated graphics (important for Ryzen 7 5700G)

Your CPU has built-in graphics, which can conflict with your RTX 3080.

• Go to Device Manager → Display Adapters
• Disable AMD Radeon Graphics (integrated GPU)
  
  

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3. Repair Windows system files

• The error code suggests possible system file corruption.
• Open Command Prompt as Administrator and run:

sfc /scannow

Then:

DISM /Online /Cleanup-Image /RestoreHealth

---

• If your system also randomly restarts under load, your PSU might be a factor. The RTX 3080 can have high power spikes, so ensure your PSU is sufficient and reliable.

[arq.aguilar.o]

Hi again @Clov!

1. I’ve already done a clean driver reinstallation using DDU (twice), and it didn’t solve the issue.
2. I also have integrated graphics disabled.
3. I’ve also repaired the Windows image and even ran a disk check.
   
   

My PSU is a Corsair RM850x - 850W - Gold

[Clov]

Hi @arq.aguilar.o

Please send us your log files. You may generate a link then send it to me privately here in forum.

[arq.aguilar.o]

Hi @Clov!

Here you go!
zziplog.zip (3.1 MB)

[Clov]

Hi @arq.aguilar.o

Thanks for this. Just to clarify, have you ever tried updating your BIOS?

• We’ll check your log files.

[arq.aguilar.o]

Hi @Clov No, I haven’t tried updating the BIOS yet

[Clov]

Hi @arq.aguilar.o

Can you try to update your BIOS? while our team is checking on your log files. There were similar reports before, and was resolved with a BIOS update

[Clov]

Hi @arq.aguilar.o

We have investigated your logs.

• Please download and run D5’s benchmark tool. In addition to D5’s benchmark tool, also conduct benchmarks for your GPU, CPU, and disk.
  – Link: D5 Benchmark Test Results
  – Let me know of the results

• Upon examining your logs, it appears that your virtual memory is low. While the image suggests it is normal, the logs indicate that an HDD may be used as virtual memory.
  

  

• Lastly, please double check your PC’s powerplan in Control panel