When I load the project, I get black screen. Does anyone know what the problem might be? I tried to reload and restart the computer, but nothing helps.
Hello,
Does this problem happen to a specific file or all files on your computer? it seems the time is 11:28 p.m.
which means there is not sunlight.
You can adjust that then check the result.
If the problem persists, please back up this project folder first, then you can send it to support@d5techs.com, we will open a ticket for you in D5 Help Center.
Yes, that’s what it is thanks.
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You are welcome, mate. If you have time, please write a review for us on G2:
D5 Render Reviews 2022: Details, Pricing, & Features | G2
It will help us a lot in the 2022 final competition.
Thanks,
Oliver
Hello did you solved this problem?
Hi there,
I am also having the problems, have already tried everything to solve it, but until now still not working.
For example, with the start image is not displayed, even if an object is imported from ArchCAD. It is possible to create a scene, but it is not displayed in full mode, so I cannot add textures etc.
This happened after the new version was released.
Does anyone have an idea how to solve this problem?
Thanks in advance.