I just updated my d5 and now when I want to do AI Post processing it says the image is not found at the specified location. I never specified a location. I have used d5 for a year and I always create a rendering with all the channels and later use AI post processing. It lets me select an image to post process, but it can’t find it. I thought it was because the AI post channel wasn’t rendered but it was. I created multiple versions of this file and rendered in different locations and every time it says the same thing. When my friend opened my file using her account and not updating, she had zero issues. She saved her rendering in the same location as my renderings, and it found them. It seems to be a preference on my account. I went into the preferences, and I don’t see anything that resets my settings. I erased the app from my computer and re-downloaded it. I tried a lot of other things, and nothing worked. I am wandering if downloading an older version would help? But the Launcher only has the most recent version. It really seems to be a setting on my account and not a file issue since my co-worker had no issues with that file.
I have a deadline tomorrow and am losing my mind. Please help
Hi @mjodlowska
- Can you check if you have Full Control on these folders where the images were stored?
- Is this file saved? Otherwise, it may not be able to detect the rendered images.
- Additionally, when your friend tried it using her account, was it on a different device?
Hi @mjodlowska
Can you also please check if the save path where these files were stored contains special characters such as ‘&’/‘#’, (“#”
If so, please try to erase them and rename them in purely letters, then try again.