Hello, the scatter tool just stopped working. I may have maxed out my VRAM, but even now when I try to use scatter in a brand new project I can’t do it.
I was already using scatter tool a lot for my model. I only started getting this error after I tried to add more scatter, which is why I think my GPU may be overloaded. But it’s strange that now I can’t even use scatter on a brand new model.
Thanks for the support ! I used to be able to use scatter tool now it just gives me that error, there are the logs.
Hi @xamzitro @letsliveinteresting
I apologize for the inconvenience this issue has caused.
- May I know which region you are both in?
- And which version of D5 Render are you using?
To generate the log files, please proceed to click “Collect Logs.” Then, you will be redirected to the Log File location after the process is done. After you have generated the log file and have acquired the zip file, please send it to support@d5techs.com and have it titled ‘Clov-Forum Can’t Use Scatter’
Dear Team, I have the same problem. I need quick assistance since I am in the middle of work. Thanks in advance
I apologize for the inconvenience this issue has caused.
- May I know which region you are both in?
- And which version of D5 Render are you using?
To generate the log files, please proceed to click “Collect Logs.” Then, you will be redirected to the Log File location after the process is done. After you have generated the log file and have acquired the zip file, please send it to support@d5techs.com and have it titled ‘Clov-Forum Can’t Use Scatter’
Hi everyone,
An update on this issue: please try to use our scatter tool again right now and see if the issue persists. If it does, try to:
- Open D5 Render for a few minutes
- then reboot the software
- Try to do it twice
Hello there,
I have an other problem, i can use scatter except in the terrain materials.
Have you tried using the brush tool located in the Terrain Settings to assign the surface’s material? after doing so, you can select that specific surface and use the scatter tool.
i just tried it on a new model and works just fine. But in the one i have been working the material turns drark and does not select it.
Can you perhaps share this file, or can you provide detailed steps on how I can replicate this issue on my end? Thank you.
Sure, here it is.
Thanks for the replys, i dont now if it makes any difference but the model in this case is exported form sketchup. But i tried connecting it to d5 on a new proyect and it works
sorry here it is