Won't open project

Hello! Help please!!! The project is loading for a long time, what should I do? in version 2.3 everything worked well with version 2.4 it does not load

98% worth not loading

did everything) updated the video card to an older version

Can you tell me your hardware info? did you try the card driver version 535.98? does it work with empty scene or other projects?

Also, you can refer to Crashes/Restarts/Fails to Load - Get Help / AnswerHub - D5 RENDER FORUM for the solutions not to load.

Please send the log files and scenes to us for troubleshooting.
support@d5techs.com

How to collect log files:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM