Why is it crashing when I SAVE the file?

raw.housearchitects1 · June 19, 2025, 3:07am

Why is it crashing when I SAVE the file? Help

Clov · June 19, 2025, 3:09am

I apologize for the inconvenience. Does this happen to specific files only? Or to all of your files?

Please send me the following images:

System Information

System info2399×660 520 KB
Vram - [Important] Please open your D5 file while checking this portion of the task manager.

VRAM1197×722 32.2 KB
Memory Speed

image992×707 27.1 KB

There was a similar user who was able to solve this issue by updating Windows System, you might want to check our full conversation in this link: D5 freezes and crashes after trying to save project from Revit 2023 - Get Help / Tech Support - D5 RENDER FORUM

raw.housearchitects1 · June 19, 2025, 3:22am

Happens to all my files. Crashing when saving
My windows is up to date. Attach are my logs

Clov · June 19, 2025, 5:54am

Hi @raw.housearchitects1

Alright, the images seem to be normal. Have you tried saving these files to a different folder location? Perhaps try saving it directly to your desktop and see if it crashes.