Is D5 having trouble again sending the verification code? I need to unbind a michine from an account and I can´t get the code. Please Help.
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May I know which email was used? Upon checking, I can’t seem to find any verification code request history with your email: a***pii@gmail.com
It is from our other account. Paul.goepfert@sinergia.gt
After reviewing your email, we found that our emails were blocked on your end, which explains the delay in communication. We have resolved the issue, and to prevent this from happening again, we recommend the following:
Please avoid unsubscribing from our newsletter.
Whitelist our email domain: security@d5techs.com.
Check if you have any email filters that may be affecting our messages.
Thank you so much, it worked.