Good evening, this is architect speaking from Panama. I have been using D5 Render for over a year now, along with Vectorworks. During this time I have worked well until now. I use D5 LiveSync as a vector tool, but when I try to transfer the model to D5 Render it closes. This happens to me very often. I don’t know what’s going on. I’m currently working on some very important projects in my company, and I urgently need the programs to be working properly. By the way, I pay for the professional license. thanks
Hi there @citymallarquitectos
I apologize for the inconvenience this issue has caused. I have a few questions for troubleshooting purposes:
- Does this issue persist in all of your files as well? Or is it specific?
- Which Version of the plug-in are you using? You may want to download the latest version via this link: D5 Render for Vectorworks Real-time Rendering Workflow
- Which D5 Render and VetorWorks version are you currently using?
Thank you.
I have only received your log files, and no Vector Works file was attached. Additionally, I advise to post all of your replies here in this forum topic instead of creating a new one, this is to prevent confusion and for navigation ease. Thank you.
Hi there, I’m still having the same issue as [citymallarquitectos] with the most recent update. I can change the tessellation quality in vectorworks but it always switches back to project default and I’m getting these low poly curves in the final renderings. Any solutions?
Hi @cf1
Can you provide me with the following information:
- Does this issue persist in all of your files as well? Or is it specific?
- Which Version of the plug-in are you using? You may want to download the latest version via this link: D5 Render for Vectorworks Real-time Rendering Workflow
- Which D5 Render and VectorWorks version are you currently using? Please send us a screenshot
Is it possible for you to send us your VW file and log file? You may send it to support@d5techs.com and have it titled Clov-Forum VW Crash after 2.10 Update (cf1)
Can you please confirm if which software closes after the Livesync is activated? Is it VectorWorks or D5 Render that closes after activating the plug-in? thank you.
D5 RENDER IS CLOSES
No, it just closes the d5 automatically when I sync it
Thank you for the answer. I’m on the newest version of VW and D5. The issue with the tesselation quality has somehow solved itself. But now I also have probelms with D5 crashing as soon as there’s to much geometry in the scene. I can load simple models but not full interior models. Could you help me with this?
Hi @cf1
There’s currently a known issue with Vectorworks 2025 and D5 Render 2.10, we are currently fixing this issue and it will be addressed in the subsequent release. If you are on a tight deadline and need the immediate use of D5 Render, you may downgrade to Version 2.9 or 2.9.1.
You may download the previous versions in this link: