D5 Render Version: 2.7
Graphics Card: RTX 3090
Driver Version: Nvidia Studio 552.22
Issue Description: The file appears to be corrupt.
I try to open the file, when I get to 99% the D5 screen crashes
I tried opening backup files automatically generated by the program.
I renamed the .bak file to .drs file
One of the 3 backup files I have opens, but it doesn’t let me save the project or change/modify the materials.
The backup project is virtually unusable.
Can someone help me?
It’s an important project that I have to turn in tomorrow
Screenshots/Videos Description:
Steps to Reproduce (optional):
Hello! Sorry for your problem. Is it convenient for you to send your scene file to us? We will try to fix it. You can share a link here or send it to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)
Corrupt files means that you have copied a DRS file and placed them outside the original folder… so what happened was u took a file or backup renamed it, then relocated it to somewhere in your drive or differenet directory folder…outside of its original location, what happens now when u try to open this file this message appears… REASON i know is i made same mistake too… few days ago…
BTW; what ever you do u wont be able to save this file…
Solution: go to your backup folder and rename the back-up file to -----> DRS extension name. then open it… (dont relocate this file) after opening you can save a new filename to whatever location u desire.