[URGENT]Corrupt .drs file

D5 Render Version: 2.7
Graphics Card: RTX 3090
Driver Version: Nvidia Studio 552.22
Issue Description: The file appears to be corrupt.
I try to open the file, when I get to 99% the D5 screen crashes
I tried opening backup files automatically generated by the program.
I renamed the .bak file to .drs file
One of the 3 backup files I have opens, but it doesn’t let me save the project or change/modify the materials.
The backup project is virtually unusable.
Can someone help me?
It’s an important project that I have to turn in tomorrow
Screenshots/Videos Description:

Steps to Reproduce (optional):

Hello! Sorry for your problem. Is it convenient for you to send your scene file to us? We will try to fix it. You can share a link here or send it to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)

Corrupt files means that you have copied a DRS file and placed them outside the original folder… so what happened was u took a file or backup renamed it, then relocated it to somewhere in your drive or differenet directory folder…outside of its original location, what happens now when u try to open this file this message appears… REASON i know is i made same mistake too… few days ago… :sweat_smile:

BTW; what ever you do u wont be able to save this file… :joy:

Solution: go to your backup folder and rename the back-up file to -----> DRS extension name. then open it… (dont relocate this file) after opening you can save a new filename to whatever location u desire.

Hola, buen dia, disculpa, vi que has respondido a la duda de LunaLang, y al respecto tengo una pregunta, ¿como puedo guardar el archivo recuperado como uno nuevo?, lo que me paso, es de que cambie la extension .bak a .drs, se logro abrir y todo, pero…no me deja editar ni mover naada, el archivo esta en la misma ubicacion de donde esta el .bak, deberia de cambiarlo o que solucion hay, necesito ayuda :frowning:

Hi @pmay.25582

We don’t recommend that process to access your backups since this will cause a lot of issues. If possible, please revert it to its original state, including the .drs file.

  • If you wish to access your file’s history, you may go through the Recent Tabs > Right Click the project > View Version History
    version history

D5 Render Version: 2.10
Graphics Card: RTX 4060
Issue Description: The file is corrupted

Hi, I’m Alessandro
I’m writing to ask help with a problem that I faced yesterday.
I made a big mistake: I completely deleted the folder with the render file of my project. Now, I only have the backup .drs file, but I can’t open it because the program tells me it’s corrupted.
Is there any way to recover or fix it?

Hi @alessandrolonoce22

Which specific file did you delete? Send us a screenshot. Also, please check your recycle bin.

Hi, Thank you for your answer
I have eliminate the whole folder, that appear usually when you save for the first time a file, except the .drs, file, and in fact, I don’t know which screenshots make.
I have checked also my recycle bin, but it is empty.

Hi @alessandrolonoce22

I don’t think we can recover it, given that the only thing that remains now is your .drs file, sorry. :sweat:

You need to be careful when deleting D5 project files. They have a unique multi-folder format where different folders hold essential information for the project to function. We’re planning to optimize this soon, but for now, I recommend zipping these files for archiving to prevent any accidental modifications.

Did you find solution ?

Hi @connect2

What’s your full situation? We can’t recover files that only have the DRS file remaining.

my file has bak. and i had crash in drs file so i rename the bak. file to drs. and it opened but i cant save it

Hi @connect2

We highly don’t suggest that method, please revert to its original format (names). If you wish to access your backup files, you can access it via “Recent Tabs” > Right Click on your project > Open File Version History
version history