D5 Render Version: 3.0.1
Graphics Card: RTX 3060 12gb
Driver Version: NVIDIA Studio 595.79
RAM 128gb
CPU AMD Ryzen 9 9550X
Issue Description:
The last time the program opened normally, the version was 3.0.0, but today it stopped opening. When I open a new scene, the program loads up to 99% and then the window disappears without any errors. I updated to 3.0.1, updated the video card driver, but nothing changed. I uninstalled and reinstalled D5 RENDER on a different drive, deleted all the libraries, and performed a clean installation, but the problem persisted.
Logs:
logs.zip (446.6 KB)
Hi @varprod
Thank you for sending the log file.
Could you also please send a screenshot of your D5 System Info panel? This will help us verify the GPU and environment details from our side.
1 Like
zziplog.zip (1.1 MB)
✦
Found the cause!
D5 Render is closing due to a buffer overflow error (BEX64) in the vulkan-1.dll library.
Main error information:
- Type: Buffer Overflow Exception
- Failed module: vulkan-1.dll (version 1.4.321.0)
- Exception code: c0000409 (STATUS_STACK_BUFFER_OVERRUN)
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🔧 Priority solutions:
1. Update the Vulkan Runtime (most likely)
- Download from https://vulkan.lunarg.com/sdk/home#windows
- Or in the NVIDIA App, select "Clean Install" for the driver
2. Run with DirectX 12 instead of Vulkan
- Open: D:\Program Files\D5 Render\d5_immerse\Saved\Config\WindowsNoEditor\Engine.ini
- Add:
1 [/Script/Engine.RendererSettings]
2 r.Vulkan.RHI=False
3 r.D3D12.RHI=True
3. Reinstall Visual C++ Redistributable
- Download: https://aka.ms/vs/17/release/vc_redist.x64.exe
4. Disable Steam Overlay
- A conflicting gameoverlayrenderer64.dll was found in the logs
5. Clear the D5 cache
- Delete: C:\Users\user\AppData\Roaming\D5Config\ and C:\Users\user\AppData\Local\D5Launcher\
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Start by updating the Vulkan Runtime, as this is the most likely solution.