The option of channels disappears

Hello, I am a D5 Pro user currently endeavoring to render my project. Additionally, I have an interest in post-processing, specifically rendering the “MATERIAL ID.” However, I have encountered a challenge when attempting to enable the channels, as none appear to be available. I have thoroughly searched for a widget or similar tool to activate the channels but have not found a solution. Could someone please assist me with this matter?

Hello, really sorry for your problem? Have you opened the outline mode, this can Make material ID unavailable. You can also check to see if your software window is not maximized, causing the menu bar at the bottom to not show up all the way, if this, pull the slider bar at the bottom.

If your software doesn’t have the “channels” option at all, please let me know, if that’s the case, it’s a bug, and I suggest you provide us with a recording in case this happens.

The solution you provided did not work for me, and yes, my software does not have the “channels” option. Shall I send a screen recording video? What would be the next steps after that?

Sorry for any inconvenience. Please send the screen recording video, this may help us fix the problem.

BTW,are you currently using a laptop or a PC? I think your problem might have something to do with the screen ratio of the device (I personally think it could be a problem caused by the screen ratio of the laptop). Do you have this problem when opening D5 on other devices?

BTW,are you currently using a laptop or a PC? I think your problem might have something to do with the screen ratio of the device (I personally think it could be a problem caused by the screen ratio of the laptop). Do you have this problem when opening D5 on other devices?

Hi, it was a problem with my laptop, with the screen ratio. Thanks for the time!!

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Thanks for your feedback!