the model disappears

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1

When I reload the model it disappears, even though the project name and File location are the same.

Screenshot (233)
Screenshot (233)1920×981 1.94 MB

2

Hi @raalkobisy

I apologize for the inconvenience. Are you perhaps using a cloud storage to store these files? If so, I suggest downloading it locally first before working on it. Let me know, thank you.

Additionally:

  • Does this issue occur in other files as well?
3

No, I saved my file on D drive.

Also, unfortunately, I don’t have any previous files on my current device to check.

4

Hi @raalkobisy

Have you tried resyncing? Does your 3d Model still not show?

1
11924×1032 2.22 MB

5

Yes I tried, still the same.

6

Hi @raalkobisy

I assume this model was directly imported, right? Does Live-sync work normally? How about re-importing the model completely?

If it doesn’t work, let me know. Thanks

7

I was working on Live-sync before but there was a problem where 3ds Max and D5 render don’t work together and they close immediately, I suppose the problem related to RAM, now I doubled the RAM but the problem still exists, so I decided to close 3ds Max and keep D5 render only and reload the file, but the file disappears when I reload it, and I can’t start new project because I don’t have much time left to submit my thesis.

So What could the problem be?
Thanks for responding.