When starting D5 RENDER, the program does not load the initial information, for example the sample models, nor does it let me download them. The same thing happens with many of the materials in the library, the image of the item does not appear nor does it let me download it
Hi mate, have you tried switching a network or rebooting the router? Also, please turn off the antivirus or firewall and then check the result.
You can also refer to this blog and send log files to us if the problem still persists. support@d5techs.com
[Hot issue] Assets loading and downloading problem - Get Help - D5 RENDER FORUM
How to collect log files:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM