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again I get the same problem when I open my file after I finished it … everything has disappeared and I had send you an email with the same problem and even the auto-save is not working please I need to get my lost work back
I had a similar problem today, in Rhino Sync, I was working on the file for a few days and at some point a black screen appeared on the preview with which nothing could be done, so I saved the file, opened everything again and all the materials disappeared, only the lights remained, I had the same before with another file (Rhino 7, RTX 3090, nvidia 512.15 , D5 v 2.3.4.0931) the backup file doesn’t work, so all work to trash…
Hi, sorry to hear that @estheticmind @aenepa , could you please compress the project folder, then send to support@d5techs.com? We will look into the file as soon as possible.
Besides, you mentioned that the auto-save cannot work, is the button greyed out?
I send it
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