The connection to the D5 Render is abnormal
this file was okay and everything was normal, and I rendered a lot of photos. I had been working on it for 2 weeks, and suddenly it gave me this error, and I have no idea why.
and closing the file and starting again when it syncs normally and suddenly gives me this error once I change anything in the SKP file.
**D5 Render Version: Latest
**Graphics Card: 4090
Same problems, with a 4070, i just recently start having sync problems between sketchup and D5, textures dint’ sync property or lost start connection between d5 file and sketchup. Any idea?
I have no idea, everything was working fine with this file, and it happened suddenly, and it is really an urgent project and I don’t know what to do.
Does this model contain too large areas with the 3D grass?
Can you send the model, scenes, and log files to us for troubleshooting?
support@d5techs.com
How to collect log files:
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
hi thank you for answering, there is no 3d grass or anything in the SKP file,
but now what I did is there was a huge scale modeled walls I did in SketchUp and there are small ones I also modeled in Sketchup
I deleted the huge scaled one and made a cleanup for the file and it syncs up normally now.
Thank you for the update.
i override saved on it sorry 
Okay, no worries.
pls help. im dealing with the same problem
Hi @althea.cabual. A newer version of the livesync plugin is available on the official website. Please install it and let me know if the issue persists. Apologies for the inconvenience.
