Stuck in Initializing

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1

Good day. Can I ask for help? D5 is having this issue after the latest windows update last March 11.

Tried everything, even reinstalled my Windows 11. I’m running i7 8700 16gb ram and Gtx 1070. I can use D5 before the windows update, it ran smooth and no problems at all.

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image1901×1161 497 KB

2

Is this happening with a specific model or even with a new model? Did you do an in place non destructive re-install of Windows 11?

3

Hi @arvievillamontee

Thank you for reaching out. To better identify the cause of the issue, could you please help provide the following details:

  1. What exact version of D5 Render are you currently using?
  2. Does the issue occur when opening D5 only, or also when creating a new/empty scene?
  3. Is the file you are trying to open particularly heavy or complex? Please note that the GTX 1070 does not have dedicated ray tracing cores, so performance relies on software-based ray tracing, which may struggle with larger scenes.
  4. Have you already tried performing a clean reinstallation of D5 Render?

Also, please attach a screenshot of your D5 System Info

2.11 System Info
2.11 System Info1280×768 302 KB

Looking forward to your response.