Some assets are not downloaded

juliantablets · January 30, 2023, 7:31pm

There are some assets that are not being downloaded, supposedly they have already been downloaded but they do not appear in the viewport
Olive Oil for example

Oliver.J · January 31, 2023, 11:47am

Hi mate, it is due to server data transferring. We will fix it soon.

juliantablets · February 1, 2023, 1:21pm

Thanks for the reply! Have a nice day

jtubb · March 9, 2023, 5:11pm

Is this still under maintenance? I’m having this issue with 2.4

Hassaan · March 10, 2023, 11:40am

i am also having same issue

Oliver.J · March 13, 2023, 8:37am

Hi @jtubb @Hassaan
[Hot issue] Assets loading and downloading problem - Get Help - D5 RENDER FORUM

Please follow the steps and send log files to us, if that problem still persists on your computer, sorry for the inconvenience.

jtubb · March 15, 2023, 5:07pm

This is not a possible solution in our office. I’m also puzzled that rebooting our network router could fix it. Hopefully, the dev team can correct the issue very soon.

Oliver.J · March 16, 2023, 9:41am

Hi mate, the issue still persists on your side, right? Please check your dm, can we arrange remote access?