Sidebar content missing

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1

Hello,

We have a user with missing side bar content. I found an older post about the same topic Sidebar content missing. Uninstalling and reinstalling did not fix the issue.

image (5)
image (5)1899×1002 1.83 MB

image (4)
image (4)1237×493 35.7 KB

image (3)
image (3)1281×560 59.8 KB

2

Hi @techadmin

Can you send us this user’s log files? You can send it to me here directly in forum.

2.11 Logfiles
2.11 Logfiles1070×642 50.3 KB

3

Hi @techadmin

Please let the user update to 2.11.1.0619, we recently released the fix for this issue.

  • The update button should be located here
    image
    image1280×768 147 KB
  • If the issue persists, please generate a log file.
4

latest update fixed the issue, thanks.

5

Hi @techadmin

Thanks for the update.