Session Limit Reached Issue – Need Account Reset

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Hello D5 Support Team,

I have a problem with my account. I logged out from other computers and even changed my password, but when I try to log in on a new computer, I still get the error message: “You have reached the session limit.”

It looks like my old sessions are still active even though I signed out and changed my password. Could you please reset all active sessions on my account so I can log in again?

Thank you for your help.

Best regards,

Hi @u.yagcitr

You can do this on your end by visiting your MySpace page. MySpace > Device Management

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