Hello, my D5 suddenly has an issue where the grass is scattering into patches like this. Could you please advise how to fix this problem? I’m in urgent need of help, so I’d really appreciate your earliest response. Thank you!
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Hi @22510100947
Can you reattach the images that you have sent to us? We can’t seem to view it normally. Additionally, you may also send us your file for us to test.
- You may send it to support@d5techs.com and have it titled ‘Clov-Forum Scatter Issue’
Note: Please don’t forget to reattach the images although we’ve asked for the file.
Yes, I updated them, but the process keeps repeating, and the lawns remain as white patches
Are you perhaps using a cloud storage to store these files? Including the Workspace folder perhaps?
If so, can you please download them locally (local file path and not to google drive, one drive, etc.)
Can you guide me on how to download them locally? Because I only see the download symbol below each model and don’t know how to do it.
Hi @22510100947
Oh I meant that the D5 Folder of this specific project should be placed in your local path. You can simply copy the folder then place it in either C or D drives.
i saved it on my D drive, but the issue still persists. Is there any other way to fix this
Hi @22510100947
I just tested your file. I have updated the assets and it seems to be normal on my end. I will be attaching a video recording.
- Video Recording link: Unique Download Link | WeTransfer
- Can you please attach a video recording on your end, so I can check what happens after you have updated the assets?
- Please also show which Version of D5 you are currently using.
