Saved files won't open again

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1

D5 V 1.9
RTX 2060
Driver Ver : 27.21.14.5671
Saved files won’t open again

Screenshot_2
Screenshot_21312×787 84.2 KB

My work that I saved on the desktop does not open again, it remains at 5%, all the work is like this, I deleted the program and reinstalled it, the same

2

Hello sir, the video driver of your computer is outdated(456.71), please upgrade to 471.xx then see the result.
If the problem remains, please send your two logs folders to ziyin.zhu@d5techs.com
the two logs folders:

  1. A folder called logs, in the installation directory of D5 2.0
  2. A folder called Saved, in C:/Users/your account/AppData/local/d5_immerse

Besides, please make sure the installation path of D5 Render only has English, no other languages or special characters.

Best regards,
Oliver