2.3
NVIDIA GeForce RTX 3060
Driver Version:
Render background not showing correctly in one area:
Could you help me? The render background is not showing correctly. It only appears in one area of the Arc…The left side shows the picture correctly, and the right part shows it black …If you go outside in the model, the background shows correctly.
Best
Hi mate, please upgrade to 2.4 then try again. Also, are there multiple layers of glass material?
Thanks Oliver. Ive upgraded. No, there is only one layer of glass in the window…
Maybe you can adjust the model a little. Normally if there are two layers of glass overlapped in the viewport, only the one which is closest to the camera can have normal reflection, others will appear black. Therefore, we guess this is the situation you encountered.
Or you can send the scene file and model file to support@d5techs.com for further troubleshooting.
