Project file corrupted (only 70 KB after saving on server) – need help

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1

**D5 Render Version: 2.11.1.0616 (file originally created in 2.10)
**Graphics Card: NVIDIA GeForce RTX 4050 Laptop GPU
**Driver Version: 32.0.15.8129 (NVIDIA driver 581.29)
**Issue Description: The project was created and saved in D5 Render version 2.10. After saving, the project file size was only 70 KB. When trying to reopen, D5 showed the error: “Unable to open. The project file is corrupted.”
I upgraded to version 2.11.1.0616 to check if the file could be recovered, but the same error still appears and the project cannot be opened.
**Screenshots/Videos Description:

Screenshot 2025-09-14 002628
Screenshot 2025-09-14 0026281211×903 110 KB

**Steps to Reproduce (optional):

  • Save project in D5 Render 2.10.
  • The saved file size is only ~70 KB.
  • Try to reopen → error: project file is corrupted.
  • Upgrade to D5 Render 2.11.1.0616 and try again → same error, file cannot be opened.
2

Hi @refinda

File corruption is usually caused by:

  • The .drs file is being removed from the file folder.
  • The file was stored in a cloud storage and was not zipped.

Please check the file location of this folder if you can locate it in your device.

  • Ensure that the .drs file was not removed
  • Check if the file exists on your device. You may send us a screenshot of the file folder’s contents.
3

Thank you for your response. I’ve checked, and the .drs file can be opened. However, I’m still experiencing a problem when trying to save As. Every time I attempt to save (either to a local folder or to a different location), I receive the error message saying the file cannot be saved or has been moved/corrupted.

Could you please advise on how to resolve this?

Screenshot 2025-09-14 035908
Screenshot 2025-09-14 035908910×391 338 KB

4

Hi @refinda

Can you check if the file folder is inside another file folder? If so, try reducing the number of folders where the d5 folder was stored.

5

I have already saved the project in a folder that is not too deep, but the same notification still appears as shown in the screenshot I sent earlier.

6

Hi @refinda

Please check your inbox for further information.