Program Crashes

The program closes as soon as it starts
D5 Render Version 2.5.0.0310:
RTX 3080 12gb RAM
Driver Version: 546.33
The program closes before starting:

Hi @arq.paris ,

Does this problem happen in all scenes or only a specific one? If you try to create a new empty scene, can D5 run normally?
Please tell me your Windows system version, you can check it in Settings-About on your PC.
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1 Like

Hello, the version of Windows is 2H22. I can’t start the program or load scenes. It closes after 2 seconds. Thank you so much!
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Hi @arq.paris

Please refer to the solutions in this post at first. Crashes/Restarts/Fails to Load - Get Help / How to - D5 RENDER FORUM
Please make sure the power supply wattage of the host computer is sufficient. Please try running D5 Render again after closing all software running in the background. Have you adjusted the parameters in the Bios to set the overclock of the CPU? If so, turn it off.
BTW, is your computer’s Windows profile name all in English? Are there any characters from other languages?
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Bests,