I’ve been trying to unbind one of the devices in order to log in in another one. I’ve requested numerous verification codes but it seems to not reach my mail-or reach it after 10 minutes which is not accepted by the pop up window because it has a 5 minute limit.
I have been trying to log in for hours now, still nothing. Verification e-mails reach my inbox after 10-15 mins and then it is too late for the verification code as it is timed out.
Hi @despoinasidiropoulos, We apologize for the inconvenience. Kindly provide the email address associated with the D5 account you wish to unbind. You may send this information privately, and I will promptly check the issue. Thank you.